What are the responsibilities and job description for the Delivery Specialist / Account Manager position at Babers Furniture, Electronics and Appliances?
Overview
We are seeking a motivated and detail-oriented Delivery Specialist to join our dynamic team. In this role, you will be responsible for managing the delivery process, ensuring that products reach our customers in a timely and efficient manner. The ideal candidate will possess strong communication skills, a knack for sales, and the ability to analyze customer needs to foster long-term relationships. This position is essential for driving customer satisfaction and business growth.
Responsibilities
- Manage the end-to-end delivery process, ensuring timely and accurate product delivery.
- Communicate effectively with customers to understand their needs and provide exceptional service.
- Utilize account management skills to maintain and grow customer relationships.
- Engage in warm calling to follow up with potential leads and existing clients.
- Analyze customer feedback and delivery metrics to improve service quality.
- Negotiate terms and conditions with clients to ensure mutual satisfaction.
- Collaborate with sales teams to identify opportunities for technology sales and business development.
- Provide technical support and product knowledge to customers as needed.
Qualifications
- Strong negotiation skills with the ability to close deals effectively.
- Excellent communication skills, both verbal and written.
- Ability to analyze data and customer feedback for continuous improvement.
- Experience in business development or technical sales is a plus.
- Self-motivated with a proactive approach to problem-solving.
- Ability to work collaboratively within a team environment while also being able to operate independently.
Join us as we strive to deliver exceptional service while fostering lasting relationships with our customers. If you are passionate about providing outstanding delivery solutions, we encourage you to apply!
Job Type: Full-time
Pay: From $11.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $11