What are the responsibilities and job description for the Customer Success Manager (CSM) - Entry Level position at Babylon Management?
Our company is looking for a ambitious, innovative, and solution-oriented individual to join our Entry Level Customer Success Manager team. We are one of the fastest-growing and leading premier agencies in the area that specializes in delivering results in Customer Service, Marketing, Sales, and Brand Awareness.
As part of our expanding Customer Success Managers team, you will be at the forefront of direct sales efforts, engaging with customers face-to-face, building brand awareness, and driving customer loyalty. Through live campaign launches and strategic sales approaches, you will help bring our clients’ vision to life, ensuring their products and services reach the right audience while delivering a strong return on investment. This position is perfect for those who thrive in fast-paced sales environments, enjoy working with people, and are eager to develop leadership skills in the sales industry.
Entry Level Customer Success Manager Responsibilities:
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As part of our expanding Customer Success Managers team, you will be at the forefront of direct sales efforts, engaging with customers face-to-face, building brand awareness, and driving customer loyalty. Through live campaign launches and strategic sales approaches, you will help bring our clients’ vision to life, ensuring their products and services reach the right audience while delivering a strong return on investment. This position is perfect for those who thrive in fast-paced sales environments, enjoy working with people, and are eager to develop leadership skills in the sales industry.
Entry Level Customer Success Manager Responsibilities:
- Engage with customers face-to-face in residential settings to promote client products and services
- Execute direct sales strategies alongside the brand coordinator team to drive customer acquisitions and revenue growth
- Uphold the highest level of customer experience - guided by “the customer comes first”
- Ensure clear communication with every customer, client, and team member
- Maintain brand standards and promote customer awareness and loyalty
- Track the effectiveness of our campaigns and report metrics to upper management
- Attend all required training and entry-level team meetings
- 1-2 years of experience in a customer-facing role
- A creative, strategic, and out-of-the-box thinker while working across multiple projects and responsibilities
- Flexible to pivot and work quickly when problems do arise
- Ability to work independently or with a close-knit team
- Comfortable working in a highly fast-paced environment
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