What are the responsibilities and job description for the Network Administrator / Technology Alignment Manager position at Bacheler Technologies?
Job Description
Job Description
Technical Alignment Managers (TAMs) are members of our proactive team. This team’s goal is to continuously improve our client’s technology by aligning their environment to our internal best practices and standards. Through this process, we increase their reliability and security while lowering their reactive issues. Our TAMs play a crucial role in helping our clients achieve technology success by measuring each client’s alignment to our standards and building / maintaining a relationship with them as a technical resource. TAMs become our internal subject matter expert for each client's environment and complete on-site and remote checks of their technology infrastructure. When issues are discovered, you will be responsible for either remediating the issue or creating escalation tickets for another team.
Responsibilities
- Perform on-site and remote client assessments to measure their alignment to our standards and best practices
- Create recommendations that will allow the Virtual Chief Information Officer (vCIO) to analyze the impact of misaligned technology standards
- Contribute and help maintain a comprehensive standards library to guide assessments and technology alignment
- Develop and maintain a relationship with the point of contact and end users you’re your assigned clients
- Become the subject matter expert on each client's technology and vendor information
- Maintain and update client documentation, knowledgebase, and configurations
- Track your time and keep an updated calendar for the next 60 days to keep client visits organized and timely
- Job may require occasional travel and off-hours or weekend work
Personal Attributes
Required Qualifications
Suggested Knowledge
Company Description
Bacheler Technologies is a leader in IT outsourcing and managed services. We specialize in IT infrastructure design, implementation, management, and security. Our team is able to apply extensive experience and expertise in delivering integrated customer specific solutions using Microsoft based technologies. We are founded on principles of dedication, professionalism, and customer satisfaction and offer a wide range of IT services, from strategic IT consulting to network management and systems management. Outsourcing IT needs enables organizations to create a more cost-effective and responsive environment. Bacheler Technologies works with your organization to create a low-cost, high-value IT solution that provides a platform for your profitable growth. We help our clients achieve business objectives by delivering solutions to current issues by focusing on key areas such as :
Company Description
Bacheler Technologies is a leader in IT outsourcing and managed services. We specialize in IT infrastructure design, implementation, management, and security. Our team is able to apply extensive experience and expertise in delivering integrated customer specific solutions using Microsoft based technologies. We are founded on principles of dedication, professionalism, and customer satisfaction and offer a wide range of IT services, from strategic IT consulting to network management and systems management. Outsourcing IT needs enables organizations to create a more cost-effective and responsive environment. Bacheler Technologies works with your organization to create a low-cost, high-value IT solution that provides a platform for your profitable growth. We help our clients achieve business objectives by delivering solutions to current issues by focusing on key areas such as :