What are the responsibilities and job description for the Lead Sales - Floral position at Bachman's Inc.?
Job Description
Job Description
Lead Sales- Floral Department
Seasonal Position
Starting at $16.25 / hour
Position Overview :
Sales leads are the frontline retail employees at Bachman’s. They help customers find what they’re looking for, answer questions about products and assist with product selection and purchase. This is a full-time year-round opportunity at Bachman’s.
As a member of our sales team, you will be responsible for the following :
Customer Service
Welcome each guest in your own authentic way.
Identify and approach customers in the store.
Provide information about products and services to customers who visit or call the store for information.
Assist customers at the cash registers as needed and place orders for delivery.
Deliver an exceptional guest experience by prioritizing customer needs.
Revenue Generation
Provide customers with product knowledge and recommendations to help them select the right gift / products / plants for their needs.
Assist customers with selecting and purchasing materials, supplies, and equipment for floral, gift or gardening projects.
Recommend alternative products to meet customer needs and / or to increase success at home.
Store Operations
Assist stock team in opening, unpacking and pricing merchandise.
Perform stocking, restocking, and rotation of merchandise on shelves.
Assist in implementing and maintaining seasonal product displays.
Ensure the physical cleanliness, security and maintenance of the store.
People Management
Provide work direction to other associates in the absence of the supervisor.
Assign specific tasks to associates. Monitor the team's performance.
Train other associates in product knowledge, store operational processes and / or POS.
Qualifications :
Minimum 2 years’ experience in retail experience.
Interest in the floral / garden / gift industry preferred.
Ability to interact with and build relationship with customers.
Technical knowledge including POS.
High energy level.
Requirements :
Strong oral communication and interpersonal skills.
Strong knowledge of policies and practices regarding safety, inventory control, cash, and facility.
Ability to effectively carry out cash register functions.
Strong ability to quickly carry out simple mathematical calculations, including addition and subtraction; multiplication and division; and percentages.
Ability to read and comply with directives stated in the merchandise presentation guides.
Ability to connect with others and build enthusiasm about our product.
Schedule :
Available to work a flexible schedule, including nights, weekends, and holidays.
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