What are the responsibilities and job description for the Production Support Specialist position at Bachman's Roofing, Building & Remodeling?
Overview
We are seeking a dedicated Production Support Assistant to join our team. The ideal candidate will perform a range of duties to assist the Production Support Specialist. The incumbent will play an active role in pre-production, verifying all project documentation is complete. The incumbent will work as a liaison communicating with the customer and also serve in a quality assurance role.
Duties
*Prepare daily jobs packets for the subcontractors, which consist of Attachment A in English and Spanish, roof drawings, and photos
*Document Dataforma and enter scheduled jobs in the Project Calendar
*Create and send Change Orders to customers, during and after project completion
*Generate and review weekly status reports for W/O, generated through the production dept & Projects. Provide updates to department managers as needed
* Provide customers with project status updates and share project photos upon request
*Assist with material take-offs for upcoming projects (This will be trained on the job)
*Assist with the ordering and tracking of materials for jobs
*Assist with the scheduling of materials and dumpsters for projects
*Send and confirm all job scheduling with subcontractors
*Provide customers with project status updates
*Contact customers for scheduling siding jobs
*Inform sales staff of daily projects via email
*Complete project audits to ensure projects are completed in a timely fashion. Results are shared with the Production Dept. Managers
*Collect photos of all jobs from subcontractors and uploads them to Dataforma
*Provide assistance to other departments, regarding production questions about past, current, and future projects
*Other Production related tasks as time allows and assistance is required
Qualifications
*Must be capable of setting priorities and working under pressure
*Manage multi-tasked job duties, from various departments
*Ability to work well with customers and co-workers
*Demonstrate knowledge of Microsoft Suite, Verizon Connect, Dataforma, and Quick Books
Physical demands:
*Can tolerate working in a seated position
*Ability to reach above shoulder height or below the waist for filing documents
*May occasionally lift up to 50 pounds
*Able to walk up and down a minimum of two flights of steps
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Ability to Relocate:
- Hatfield, PA 19440: Relocate before starting work (Required)
Work Location: In person
