Job Description
Job Description
Description : SUMMARY
This position is an experienced technical professional with advanced ability to install, program, maintain and repair industrial security equipment and associated cabling & infrastructure while ensuring work is in accordance with relevant codes, customer requirements, and internal company standards. The Level 3 Technician is expected to be able to perform the functions of the position without supervision and apply critical thinking and problem-solving skills in the execution of their duties.
In addition to possessing advanced technical abilities, the Level 3 Technician must also be capable of performing as The Lead Technician on a project site, which includes performing direct support and coordination with customers, project managers, project engineers, and superintendents.
ESSENTIAL DUTIES AND FUNCTIONS
The Level 3 Technician's management responsibilities include :
- Accountable for the site safety, quality, schedule, and cost on assigned projects.
- Responsible for assuring availability of resources with proper expertise and tools to support assigned integrated security project execution.
- Serves as main point of contact between Project Manager and crew members.
- Responsible for overseeing crew members.
- Reports project status and performance data as required to management.
- Mentors and Trains junior technicians and team members.
- Ensures Quality Management practices, customer and internal standards are enforced.
- Position requires technician to participate in an on-call rotation schedule. Technician would be available to answer client calls after normal working hours and on weekend / holidays depending. on the rotation order.
The Level 3 Technician's technical responsibilities include :
Install, configure, and maintain electronic security systems for clients with minimal supervision.Test and troubleshoot systems to ensure they are operating effectively and generate work order reports and associated documentation.Conduct routine maintenance and upgrades on security systems.Provide training and technical support to clients.Respond to emergency service calls as needed.Complete necessary paperwork and documentation for each job.Keep up to date with the latest industry trends and technologies.Train and supervise junior technicians.Requirements :
Examples of work to be performed :
Drill holes for wiring in wall studs, joists, ceilings, floors, and other areas as required.Inspect installation sites and study work orders, building plans, and installation manuals to determine materials requirements and installation procedures have been met.Install, maintain, or repair security systems, alarm devices, CCTV, and related equipment, following blueprints of electrical layouts and building plans.Mount and fasten control panels, door contacts, sensors, and video cameras, and attach low voltage wiring to connect components.Mount raceways and conduits, and fasten wires to metal & concrete framing, using a variety of techniques.Test and repair circuits and sensors, following wiring and system specifications.Test backup batteries, keypad programming, sirens, and all security features to ensure proper functioning, and to diagnose malfunctions.Keep informed of new products and industrial developments.Request orders for replacement parts. Performs a variety of marginal duties not listed, to be determined and assigned as needed.Identifies, troubleshoots, and resolves hardware, software, and basic network related problems encountered by end-users of the network.Possess a basic understanding of IPV4 and newer, and how to assig an IP address.Interface with customers and present a professional and competent appearance on the worksite.Maintain company property including specialized tools & equipment, vehicles, and machinery.Lead teams onsite and provide training and mentoring for junior technicians.Perks :
Medical – employee only plan premiums are covered 90% by the company and all other plan premiums are covered 80%Dental, and Vision insurance10,000 paid life insurance policy401(k) matchingPTO and Sick time
