What are the responsibilities and job description for the Shift Lead position at Back A Yard Caribbean American Grill?
Benefits / Perks
Flexible Scheduling
Competitive Compensation
Career Advancement Opportunities
Job Summary
We are seeking an experienced Shift Lead to join our team! As a Shift Lead, you will be responsible for the restaurant’s operational performance during your shift. You will create employee schedules, supervise staff, and assign duties to ensure the restaurant runs smoothly. The ideal candidate is a strong leader with restaurant experience.
Responsibilities :
Train and manage employees and assign duties as needed
Lead team in providing exceptional customer service
Resolve customer complaints gracefully and with tact
Adhere to all health and safety rules and regulations
Provide sales and productivity reports to upper management
Maintain appropriate inventory levels, reorder and restock when necessary
Cover the shifts of absent employees
Qualifications :
High school diploma / GED
Previous food service experience
Familiarity with Microsoft Office, restaurant management software, and POS software
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