What are the responsibilities and job description for the Front Office Lead - Imaging Center position at Back Bay Imaging, Inc.?
Job Overview:
Leadership opportunity available for a knowledgeable radiology office professional at our boutique Imaging Center in Newport Beach. In this Lead Front Desk position you'll:
- Lead a team of employees.
- With guidance from the center manager, oversee front office operations, and assist in interviewing potential candidates for front office positions.
- Greet incoming patients and visitors in a friendly and service oriented manner.
- Be a liaison between the physician(s) and the patients.
- Register patients, obtain proper insurance and patient information, collect signatures and ensures accuracy and completion of necessary documentation
- Verifies/ updates changes in patient/physician/insurance to ensure proper billing, and collect co-pays and fees.
- Answer phones, and schedule patients.
- Notify appropriate team member of patient arrival and coordinate with the back office staff for timely care of patients.
- Participate in meetings.
- Assist in the implementation and administering of procedures and best practices to streamline processes for center operations.
- Participate in and/or lead various projects to support center operations and quality patient care.
Experience:
- At least Two Years experience in Imaging Office or Medial Office REQUIRED
- Familiarity with medical scheduling software, EHR/EMR, PACS/RIS, Medical Coding
-Insurance Verification and Authorization- Availity, Carelon, Evolent, Carecore, etc
- Knowledge of medical terminology
- Strong computer skills, including proficiency in Microsoft Office Suite
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
Joining our team as a Front Desk Manager offers the following benefits:
- Competitive salary based on experience
- Comprehensive benefits package including medical and dental
- Paid time off and holidays
If you are a detail-oriented individual with a passion for providing exceptional customer service in a dental office setting, we encourage you to apply for the position of Lead Front Desk. We look forward to reviewing your application. Please send CV's to bbi@backbayimaging.com
Job Type: Full-time
Pay: From $25.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
Medical Specialty:
- Radiology
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Ability to Relocate:
- Newport Beach, CA 92660: Relocate before starting work (Required)
Work Location: In person
Salary : $25