What are the responsibilities and job description for the Retail Sales Associate/Customer Service position at Back Porch Wine & Spirits?
As a Retail Sales Associate, you are responsible for providing an exceptional customer service experience while driving sales. By using selling skills, you will be asked to quickly build relationships with customers and advise them on product portfolio based on their shopping needs.
KEY RESPONSIBILITIES
Deliver exceptional customer service by greeting and establishing a rapport with customers while informing them of our products and services
Learn Back Porch Wine & Spirits's full product portfolio to provide customers with recommendations and connect them to the right product(s).
Drive retail sales, margin, and Winery/Spirits Direct metrics
Maintain store visual presentation according to store merchandising guidelines
Replenish and maintain inventory, including home spots, end caps, and platforms in preparation for product delivery
Perform cashier functions and adhere to minor policy while completing customer transactions
Maintain store safety standards
Deliver product to customers home
This position has an opportunity for career gross.
Ownership of store cleanliness and assist in maintaining standards on the sales floor, stock room, lockers, kitchen, bathroom, etc.
JOB REQUIREMENTS
Minimum Experience, Skills and Education:
21 years of age or older
Ability to work a flexible schedule as business requires, which may also depend on your preference for part-time or full-time hours
Candidates Required to obtain MAST 12 Permit from Washington State Liquor Control Board.
Ability to use technology applicable to the position and access information necessary to complete daily responsibilities. Computer skills and Microsoft office are required.
Desire to continually develop retail sales skills and knowledge of product and services
Wine, Beer & Spirits knowledge is a big plus
Back Porch Wine & Spirits is drug free environment - candidates must be able and willing to pass the drug test
Required to lift up to 50 pounds on the regular basis
Preferred Experience, Skills and Education:
1 year as a store associate or customer service representative (including greeting customers, building relationships, assisting in locating/selecting/selling product, and identifying/resolving customer issues)
Wine & Spirits knowledge
Job Types: Part-time
Salary: $19.00 to $20.00 /hour based on your experience
Call 360-606-8681
Job Types: Full-time, Part-time
www.backporchwineandspirits.com
Job Types: Full-time, Part-time
Pay: $19.00 - $20.00 per hour
Expected hours: 25 – 35 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Shift:
- 10 hour shift
- 12 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
Education:
- High school or equivalent (Preferred)
Experience:
- Customer Service: 1 year (Required)
License/Certification:
- WA STATE DRIVER LICENSE (Required)
Work Location: In person
Salary : $19 - $20