What are the responsibilities and job description for the Principal Digital Strategy Consultant position at Backbase?

The job in short

The Value Consulting team is a fast growing team of young, entrepreneurial and digital consultants that all earned their stripes at some of the best strategy firms around the globe.

We are building a transformational selling & strategic advisory arm at Backbase. We operate at the intersection of financial services and digital business transformation, where we help our customers ride the waves of digital transformation successfully.

Meet the job

In a consultative and collaborative approach, you will drive strategic consulting engagements with our customers - top-tier to mid-size banks and credit unions - to help address their most complex business and technological challenges.

With your deep understanding of our customer's business models and expertise in the (digital) banking domain you will create a compelling long-term vision, laser-sharp financial business case and a value-driven implementation roadmap utilizing the Backbase Platform to its fullest extent.

Ultimately, by directly engaging with and presenting in front of the executive teams of our customers, you will accelerate decision-making and help grow the long-term relationship with our customers successfully.

Engagement Management : You will lead strategic customer engagements with top prospects and customers by delivering high impact sessions, workshops and (re-usable) materials and tools. You will maintain a high level understanding of Backbase platform capabilities to advise and inspire teams and customers;
Strategic Analysis : You will take pride in a best-in-class strategic and financial analysis with top-quality deliverables. You will apply business design, management consulting and financial analysis best-practices and tools in a pragmatic approach. You will have a broad strategic mindset and you will thrive in a broad spectrum of both digital, financial as well as organizational challenges. You will combine empathy, creative instinct and business savvy to challenge the assumptions our customers have made about the best ways to extract value from their ecosystems;
Market Research & Insights : You will always be up-to-date with the latest financial services and digital banking market trends and insights. You will contribute to thought leadership in Backbase through sharing your findings actively;
Consulting Tools, Content & Frameworks : You will work smart by creating and maintaining Backbase-specific tools, content, frameworks and best-practices to help any customer-facing function in Backbase to make an impact (e.g. Sales / Solutions Engineering / Customer Success).

How about you?

You have 8 years of work experience as a (digital) strategy consultant for one or more of the best strategy consultant firms or digital boutique consultancy firms around the globe. Banking, payments, tech or SaaS experience is a plus. However, a can-do mentality is of more importance than many years of the perfect experience;

You are street smart and digital savvy. A true team player with a sense of humor, hands-on and self-motivated, able to drive progress and hit deadlines;

You are a well-rounded and experienced consultant with superior analytical, quantitative and conceptual thinking skills;

You have significant experience with customer-centric methods such as lean start-up, design thinking, value proposition design and agile transformation. You know the tools and best-practices that are common in the market. Next to that, your financial analysis / ROI assessment and business case building skills are second to none;

You have significant experience in designing and optimizing banking processes and customer journeys following lean six sigma principles.

You know like nobody else what the "bar" is for a great and impactful consulting outcome and respective deliverables. You are passionate about creating the most impactful analyses, business cases and high-quality pitches;

You have strong interpersonal and communication skills that will ensure successful customer engagements and collaboration across multiple teams, cultures and timezones;

You have excellent English speaking, writing and presentation skills, as well as a strong ability to persuade, inspire and motivate others. You have extensive "owning the room" experience, allowing you to naturally command the room;

You have the ability to prioritize and plan effectively with a demonstrated ability to work well under pressure and in ambiguity. You thrive in a fast-paced environment and stay flexible and adaptable to growth and change;

You know how to spot commercial opportunities and translate these in close cooperation with sales into solid presentations, pitches and / or tailored proposals;

You naturally collaborate and generate a positive spirit of cooperation while coordinating diverse activities and groups within a team environment;

You have the courage to learn and to share your learning process with us;

You have the willingness and motivation to travel on a regular basis;

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