What are the responsibilities and job description for the Amazon Account Manager position at BAD Marketing?
ABOUT BAD MARKETING:
We're a team of 170 passionate leaders and creatives who have worked diligently to make BAD Marketing one of the largest and most robust Growth Marketing Agencies in the world. At the core of our philosophy is the belief that excellence stems from a united team working toward a common objective: to not only help our clients grow profitably but also to provide them with an experience they can’t find anywhere else.
We specialize in local lead generation, e-commerce, and information marketing; catering to clients that span from auto and local shop owners, to online consumer product brand owners, online gurus selling courses or coaching, and more.
Our approach to success involves more than just Bold And Disruptive strategies. We invest in our team through extensive training, continuous support for growth and learning, and the cultivation of a happy and confident company culture. For us, finding fulfillment in your career is just as crucial as excelling in it.
ABOUT THIS POSITION:
As an Amazon Account Manager, you will play a pivotal role in collaborating with your team and clients, ensuring the clients receive optimal results. You will take charge for overseeing a portfolio of Amazon accounts, ensuring not only the seamless running of operations but also delivering outstanding customer service. Your responsibility is to guarantee excellence in both operational efficiency and customer satisfaction across all accounts.
RESPONSIBILITIES:
- Closely monitor KPIs to ensure you’re delivering the best possible service to your clients.
- Stay informed about industry trends, Amazon updates, and best practices to continuously improve account performance.
- Delegate client information/needs ensuring workload is appropriate across all team members.
- Manage any problems that come up with client accounts and be proficient in Amazon Seller Support to resolve these issues.
- Create and track Lightning Deals, Coupons, and Promotions on Amazon.
- Manage advertising/promotional budgets for multiple clients at the same time.
- Understand the selling of Amazon through FBA and FBM programs.
- Prepare and present comprehensive performance reports, including insights, recommendations, and actionable next steps.
- Conduct competitive analysis to identify market trends, pricing strategies, and opportunities for differentiation.
QUALIFICATIONS:
- 2-3 years of experience of account management
- Knowledge and experience using Amazon’s portals like Vender Central, Seller Central, Amazon Ads, ETC.
- Detail oriented with strong organizational skills
- Must be comfortable with the learning curve and constant changes that come with operating in a fast paced environment
- Excellent written and verbal communication skills.
BENEFITS:
- Comprehensive health, dental, and vision insurance plans (US Residents Only)
- PTO
- Paid US Holidays
- Opportunities for professional development and advancement within the organization.
- A collaborative and innovative work environment with a focus on creativity and results.
ADDITIONAL:
- 9AM - 6PM EST
- Remote
- W2 (US Residents Only)
OUR CORE VALUES:
- BE BAD
- PLAY TO WIN
- EXTREME OWNERSHIP
- SOLUTIONS NOT PROBLEMS
- BEST IDEA WINS
- ALWAYS BE GROWING
- NOBODY IS BIGGER THAN THE TEAM