What are the responsibilities and job description for the Intake Manager position at Bader Scott Injury Lawyers LLC?
Job Description
Job Description
Bader Law is a purpose-driven law firm guided by the principles of the Entrepreneurial Operating System (EOS). As an EOS organization, we prioritize a culture of accountability, transparency, and strategic growth. Our mission is to stand as champions, advocating, defending, and protecting those suffering from injury and loss. By providing access to the highest quality legal and medical services, we empower the injured to maximize their recovery – physically, financially, and emotionally.
The ideal candidate is passionate about making an impact through a purpose-driven organization. This individual will exemplify our core values and guiding principles to achieve extraordinary results.
Core Responsibilities
As the Intake Manager, the primary responsibilities include :
Responsibilities :
- Develop and train team members on leadership skills
- Handle arising concerns with clients prior to hand-off
- Assist all Client Advocates with prospects that are hesitant to sign the BSIL contract
- Assist all Client Advocates with personal injury and workers’ compensation legal knowledge
- Daily physical presence on the floor to assist with in-person questions
- Provide biweekly one-on-one meetings with Lead Advocates
- Provide monthly meetings with the Client Advocates
- Handle after-hour leads based on the on-call rotation schedule
- Lead Department Meetings
- Lead Daily Meetings
- Delegate projects and initiatives to Lead Advocates
- Communication and Invoices with IATOG
- Communicate with Department Heads and Vendors updates as it relates to PC’s
- Interview and hire new employees
- Eliminate bottlenecks
- Meet monthly KPI’s
Qualities and Skills :
