Voice Over IP Engineer

Job Description
BAE Systems is seeking an experienced Unified Communications Engineer to support our work as a prime contractor on a high-profile U.S. Navy weapon system. Accuracy, integrity, subject matter expertise, and the ability to work well independently and with others are important traits we expect the successful candidate to possess and demonstrate.

The candidate will handle the day-to-day VTC Infrastructure operations, Audio/Visual upgrades and maintenance, project planning and documentation, and act as the Engineering Lead for the VTC Collaborations Program for the Strategic Systems Programs (SSP). This position requires you full time on-site at Washington Navy Yard five days per week.

As a decades long sole source partner on multiple contracts on behalf of our customer, our program has remarkable stability and is concurrently experiencing significant growth. Combined, these factors provide ample opportunity for professional growth and development for capable and talented individuals on our team.

About the program
Our organization has supported the U.S. Navy’s Strategic Systems Program (SSP) continually since the program’s inception in the 1950s. SSP developed the first sea-based, underwater-launched Strategic Weapon System (SWS), a defense system that is truly critical to our national security. For more than six decades, SSP has maintained and upgraded this weapon system and we have been there every step of the way. The sea-based SWS is the ultimate stealthy weapon system and as the first leg of the U.S. nuclear triad. With over 70% of our nation’s nuclear arsenal its importance to maintaining world peace cannot be overstated. The development of Columbia, the most advanced nuclear-powered, nuclear-armed submarine ever designed, as well the next D5LE2 weapon system is under way and will begin to be rolled out over the next decade. The Navy projects this system to be operational through 2084, meaning the program will have a total life span of more than 120 years. This is a truly unique program and BAE Systems employees on this program understand they are part of an important legacy.

Position Description and Responsibilities:
As an onsite Unified Communications Engineer you will manage daily operations of the Unified Communications subsystems and are responsible for operations and maintenance of all VTC and Voice over IP devices to include Call Managers, Session Border Controllers, Voice over IP endpoints, Video Communications Servers, MCUs, Gateways, room-based VTC systems, Desktop VTC devices, and other VTC-related equipment. You will conduct integration and configuration of existing unified communications hardware, including application of security controls and management support to the network infrastructure that underlies the unified communications platform.

This position maintains all aspects of VTC. You will:

• patch and upgrade firmware, break/fix support, and daily operations support, including on-site assistance for special events;
• maintain and provide configuration management information that shall include but not be limited to: equipment hardware make/model, version numbers of installed software, as-built drawings, serial numbers, and all passwords;
• ensure technical solutions comply with all applicable DoD regulations and industry standards.
• monitor system and network operations, and notify users when systems display non-standard or out of tolerance behavior;
• apply technical expertise to mitigate potential system problems before they occur;
• resolve all Voice and Video service interruptions and technical problems in a timely manner, should they occur; and,
• ensure all IP and ISDN based Voice and Video systems are configured in accordance with DISA best practices and Security Technical Implementation Guides (STIG).

This position provides enterprise-level system administration for the VTC enterprise. You will:

• resolve system operational problems by troubleshooting and performing fault isolation and repairs, replaces, or reprograms faulty equipment, as required;

• provides life cycle refresh projections for unified communications infrastructure, endpoints, and AV equipment build out projects;
• conduct site surveys to establish unified communications systems and equipment based on customer requirements; and,
• consult with client(s) and internal engineering groups to create and/or review requirements, functional specifications and detailed designs

Required Education, Experience, & Skills
Required Education, Experience & Skills:

• An active DoD Secret Security Clearance
• Ability to obtain and maintain a DoD Top Secret Clearance
• An IAT II certification as specified in the DoD 8570
  • Or, have a SECNAV 5239 qualifying degree AND meet the requirements for an IAT II as specified in the DoD 8570 within 6 months of start date.
• Ability to obtain and maintain Common Access Card (CAC), badge access to the customer’s facility, and a SSP network account in good standing.
• Ten years of experience with administration, installation and repair of Cisco Call Managers and network infrastructure
• Experience developing configuration change plans (CCPs) or Change Control Board (CCB) plans, and standard operating procedures (SOP) for unified communications infrastructure, endpoints, and other related equipment.
• Experience with Cisco Call Manager, Cisco Session Border Controller, Cisco Call Manager Express
• Experience with DISA STIGs and implementing the security controls on unified communications infrastructure
• Ability to manage multiple priorities.

Technical knowledge and proficiency

• Expert knowledge of unified communications systems, including familiarity with foundation technologies, VoIP protocols, and communication standards to include SIP, TLS, VoIP codecs.
• Strong analytical skills as well as excellent written and verbal communication skills to include technical documentation skills, and the ability to teach classes to lower-level staff members.
• Cisco Call Manager
• Network Management experience
• VoIP Design experience

Communication

• Ability to communicate effectively both orally and in writing.
• Good writing skills to document procedures, create reports, and reply to correspondence; ability to prepare and present cogent briefings.
• Excellent interpersonal skills used when interfacing, coordinating, and negotiating with colleagues, auditors, customers and vendors.

Professionalism

• Self-motivation and ability to work independently.
• Ability to exercise discretion and independent judgment and make sound decisions while complying with policies, procedures, appropriate principles and applicable state and federal laws and regulations.
• Good planning, time management and organization skills.

Preferred Education, Experience, & Skills

• Bachelor's Degree in Computer Science, Information Systems, or related degree and at least 4 - 6 years of position related experience
• Prefer candidate with CCNA Collaboration

About BAE Systems and the U.S. Navy’s Strategic Systems Program (SSP)
BAE Systems, Inc is the wholly-owned U.S. subsidiary of BAE Systems, PLC.

BAE Systems, PLC provides some of the world's most advanced, technology-led defense, aerospace and security solutions. As the world’s 7^th largest defense contractor, we employ a skilled workforce of around 100,000 people in more than 40 countries. We develop, engineer, manufacture, and support products and systems to protect national security and keep people safe.

BAE Systems’ Commitment to Diversity, Equity, and Inclusion:
At BAE Systems, we work hard every day to nurture an inclusive culture where employees are valued and feel like they belong. We are conscious of the need for all employees to see themselves reflected at every level of the company and know that in order to unlock the full potential of our workforce, everyone must feel confident being their best, most sincere self and be equipped to thrive. We provide impactful professional development experiences to our employees and invest in social impact partnerships to uplift communities and drive purposeful change. Here you will find significant opportunities to do meaningful work in an environment intentionally designed to be one where you will learn, grow and belong.



Pay Information
Full-Time Salary Range: $115779 - $196825

Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.

Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20 hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.


About BAE Systems Intelligence & Security
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it’s what we do at BAE Systems. Working here means using your passion and ingenuity where it counts – defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team—making a big impact on a global scale. At BAE Systems, you’ll find a rewarding career that truly makes a difference.

Intelligence & Security (I&S), based in McLean, Virginia, designs and delivers advanced defense, intelligence, and security solutions that support the important missions of our customers. Our pride and dedication shows in everything we do—from intelligence analysis, cyber operations and IT expertise to systems development, systems integration, and operations and maintenance services. Knowing that our work enables the U.S. military and government to recognize, manage and defeat threats inspires us to push ourselves and our technologies to new levels.

Salary : $115,779 - $196,825