SERVER – MIAMI

Description

(LOCAL APPLICANTS ONLY)

REPORTS TO: GENERAL MANAGER

POSITION SUMMARY:

Bagatelle is an experience. It's a place to feel like you were invited into the home and table of an epicurean bon vivant from the French Riviera. It's a place to celebrate the South of France’s festive spirit, generous cuisine and friendly atmosphere. The Server is responsible for the execution of proficient guest interaction, guiding them through ordering, monitoring orders, maintaining dining ambiance and overall cleanliness and presentation of the space. 

DUTIES & RESPONSIBILITIES:

· Deliver timely and courteous service to guests in adherence to company policies and procedures

· Attentive, friendly, helpful, and courteous to all guests and enhance their experience at all times

· Maintains a working knowledge of full food and drink menu while making recommendations

· Uses Bagatelle standards of engagement for all service techniques 

· Observe guests’ dining experience to confirm satisfaction, responding promptly to any requests 

· Provides guest check promptly and returns receipt promptly 

· Keeps all service and table areas clean, organized, and stocked 

· Willingness to assists busser or fellow servers in clearing and resetting tables when needed 

· Provide engaged, friendly and attentive customer service to all guests inclusive of eye contact respectable conversation and smiling 

· Comfortable working in kitchen assisting with plating & serving as needed 

· Practice highest regards for safety within all areas and with all materials 

· Follow and adhere to all standards set forth by the Department of Health (DOH) 

· Have knowledge of state and federal liquor regulations pertaining to serving alcohol 

· Perform other related activities as assigned by management

· Guarantee neat and quality service

· Close cash register with the manager and calculate tips

Requirements

 QUALIFICATIONS/PRIMARY JOB REQUIREMENTS:

· 2 years experience as a Server in a similar fine dining establishment

· Ability to serve multiple tables, as determined by management

· Have complete knowledge of Bagatelle’s food and beverage preparation 

· Ability to read, write and speak in English is needed to accomplish the essential duties, multilingual a plus 

· Must have basic math skills 

· Strong customer service background 

· Ability to have an outgoing, friendly disposition for guest relations 

· Adherence to company, state, and county sanitation standards 

· Adherence to company uniform and grooming policies 

· Working knowledge of food and beverage laws and regulations

· Excellent time management 

· Report to work neat and in a clean uniform, well-groomed and with personal hygiene 

· High school diploma or equivalent is required 

Working Conditions

· Hours may vary if emergencies arise

· Be able to lift and carry trays as needed

· While performing the duties of this job, the individual in this role is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to walk. 

· The employee is occasionally required to climb or balance and stoop, kneel, crouch and twist

· The employee must regularly lift and/or move up to 30 pounds and occasionally lift and/or move up to 40 pounds 

· Frequently immerses hands in water and water diluted with chemical solutions

· Working conditions can at times involve hot, cold, and potentially hazardous equipment and the operation of office equipment

WORK AUTHORIZATION:

This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. 

IMPORTANT: If the Government cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact DHS and/or the SSA before taking adverse action against you, including terminating your employment.