What are the responsibilities and job description for the Bilingual Front Desk Receptionist position at Bailey Family Orthodontics?
About us
Our goal is to make every smile come to life, in a warm, friendly, and fun atmosphere. Though our patients may walk in as strangers, they leave as friends. Every patient that chooses to join our orthodontic family can expect the highest level of patient care.
We are Bailey Family Orthodontics! A growing, upbeat, positive and energetic practice looking to add a new member to our work family! Located in Tyler & Longview, we love serving the wonderful people of ETX, and know you will too!
DUTIES:
- Communicate effectively with patients in both English and Spanish.
- Provide exceptional patient care by communicating clearly in person and through phone.
- Take payments by card, cash & check. In person and over the phone.
- Complete monthly financial reports with the help of your co-workers.
- Assist new patients by walking them through their course of treatment, and setting up financial options/contracts.
- Analyze customer needs and provide appropriate solutions.
- Maintain accurate and detailed records of patient interactions.
- Verify patient insurance benefits and process claims (will provide on the job training, previous experience not required).
REQUIREMENTS:
- Bilingual proficiency in English and Spanish is required.
- Previous experience in customer service is required.
- Strong communication skills, both verbal and written, in both languages.
- Must be detail oriented & organized.
- Have a problem-solver mindset.
- Have a kind, positive & outgoing attitude.
- Be eager to learn & grow in new skills.
SCHEDULE/HOURS:
Longview Location- Monday & Tuesday- 7:00am to 4:30pm
Tyler Location- Wednesday & Thursday- 7:00am to 4:30pm
This position offers an opportunity to utilize your bilingual skills while providing exceptional patient care. If you are interested in becoming an important part of our practice, we encourage you to apply!
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Expected hours: 35 per week
Work Location: In person
Salary : $20 - $25