What are the responsibilities and job description for the Commercial Insurance Account Manager position at Bailey Insurance Service?
Commercial Account Manager
At Bailey Insurance Service, our goal is to wow our clients with the best insurance products, prices, and service.
Our commitment to radical service makes our customers love us. It is our key to continued, profitable growth, and our team plays an essential role in it.
If chosen to join our team, you will have the opportunity to continue learning, develop new skills, and grow personally and professionally. We celebrate achievement and reward our employees for their good results, attitude, and commitment to winning and keeping customers.
If you join us, you can expect:
- A secure salary and many potential bonuses and incentives.
- Professional and personal development training
- A secure job in a solid, long-established agency. Since 1994.
- Great co-workers in a friendly environment!
- Top carriers to represent making our success a breeze.
- Benefits include: health insurance, retirement matching, vacation, and paid holidays
Company Mission
To provide as near perfect service, as near perfect protection as is humanly possible and this to the glory of
God.
Job Description
We are looking for an organized, reliable, and professional commercial account manager.
Duties Include:
- Help clients understand and determine their specific commercial lines service needs
- Anticipate customer needs before they ask- call them and note experience!
- Review current coverage and propose additional offerings on service calls
- Keep detailed records within the agency management system
- Manage customers’ new & renewal policies including: performing phone reviews, making policy changes, completing applications, and filing claims
- Review quotes, proposals, additional requirements, rating worksheets, & audits for accuracy/ compliance and act as agent with underwriters
- Properly communicate to our carriers/ underwriters the client’s exposure and insurance needs
- Maintain and follow up on outstanding correspondence and requests with all parties involved in the submission process & keep the internal team updated as needed
- Strengthen relationships with insurance companies to negotiate and obtain quotes, binders, endorsements, etc.
- Meet with carrier representatives to understand their business appetites and to foster a rapport between our agency and the insurance company
- Ensure maximum client retention and lead generation through relationship building
Job Requirements
- Education: College degree or equivalent field experience
- Licensing: Tennessee P&C and L&H insurance licenses - or equivalents from another state - or, based on your work experience, be ready to obtain your license immediately
- Experience: 3 years of commercial lines experience preferably in a customer service agent, commercial account manager, or producer role
- Be willing to come early or stay late when exceptional service requires.
- Work hard, study hard, and be teachable.
Job Details
- Job Type: Full time
- Schedule: Monday through Friday
- Hours: 8am-5pm, 1 hour for lunch
- Location: 9219 Middlebrook Pike, Knoxville, TN 37931
Job Type: Full-time
Pay: $45,000.00 - $100,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Supplemental Pay:
- Bonus opportunities
License/Certification:
- Property & Casualty License (Required)
- Life Insurance License (Preferred)
Work Location: In person
Salary : $45,000 - $100,000
