What are the responsibilities and job description for the Field Service Team Lead position at Bailey?
Are you passionate about delivering exceptional customer experiences? As a Field Service Team Lead, you'll play a key role in driving the success of our Tullahoma branch.
You'll be responsible for managing technicians, ensuring excellent customer service, and contributing to the overall success of our branch.
We offer competitive pay, comprehensive benefits, and opportunities for growth through substantial training programs.
Key responsibilities include:
- Managing a team of technicians, including HR-related tasks such as annual reviews and disciplinary notes.
- Hiring, onboarding, and developing assigned technicians.
- Training technicians and assisting them with troubleshooting.
- Communicating important messages to technicians at the branch.
- Facilitating dispatch and technician flow through the branch.
What We Offer:
- Competitive salary and comprehensive benefits package.
- Opportunities for growth through OEM training and proprietary training developed internally through Bailey University.
- A family-owned business prioritizing employee needs and customer satisfaction.
