What are the responsibilities and job description for the Material Handling Sales Consultant position at Bailey?
Bailey sold its first forklift in 1949. Since then, Bailey has been a family-owned and operated business dedicated to selling, leasing, renting, servicing, and providing parts for forklift trucks throughout the Southeast.
Description
The Material Handling Sales Consultant is responsible for selling new, used, rental and allied material handling equipment to accounts within their local territory and/or book of business. Finding and developing new customers is as important as maintaining relationships with existing accounts, and both strategies are required to meet sales goals. Material Handling Sales Consultants use the company’s CRM as a tool to manage their accounts and quotes.
ESSENTIAL Duties and Responsibilities:
- Managing relationships with current customers.
- Finding and developing new customers using various sales tactics including cold calling, inside sales, promotions, research, etc.
- Maintaining updated equipment and customer key account information in CRM and DIS.
- Logging detailed sales call reports and customer check points in CRM.
- Negotiating and selling new, used, rental, and allied equipment to customers based on their individual needs.
- Answering customer inquiries on pricing, availability, and product application.
- Organizing and conducting demonstrations of equipment in the field.
- Quoting new, used, and allied equipment in CRM, and managing the status of all quotes within the system.
- Understanding and communicating all available financing options clearly to customers.
- Leading online meetings and completing quality proposals and bids on customer portals.
- Working with sales coordinators on sales orders, contracts, credit applications, lease agreements, and other documents to complete the sales process.
- Coordinating delivery and pickup of equipment from customers.
- Developing sales plans, forecasts, and strategies for specific regions and customers as requested.
- Communicating and collaborating with fellow sales and administrative personnel within region regarding customer service and parts needs.
- Staying updated on all current equipment, new products, and promotions, as well as competitors’ products, pricing, and promotions.
- Performing customer service surveys and follow up to ensure customer satisfaction.
- Assisting with accounts receivable collections as needed.
- Participating in the Bailey Company’s safety, training, and environmental sustainability programs.
- Handling other duties and special projects as assigned.
What we offer:
- Competitive pay.
- Comprehensive benefits.
- Multiple health plans including one plan with 100% employer paid premiums.
- Generous 401K matching.
- 100% Employer paid short and long term disability.
- Industry-leading time off plan with new employees earning 3 weeks of PTO per year and eligible for up to 5 additional sick days.
- A family owned and operated business that prioritizes the needs of our employees and customers.
- The ability to grow your career with us through substantial training opportunities for all team members. Training includes both OEM training with our manufacturers and proprietary training developed internally through Bailey University.
Requirements
The individual in this position should be personable, a problem solver, reliable, ethical, intelligent, highly motivated, and able to adapt to the forces around them—customers, suppliers, department employees, and co-workers.
Education/Training/Experience:
- College degree
- 5 years of general sales experience
- 2 years of industry specific sales experience (preferred)
SKILLS AND ABILITIES
- Exceptional written and verbal communication skills
- Excellent interpersonal and customer relations skills
