What are the responsibilities and job description for the Director of Hospitality Services position at Baja Management Corporation?
Key Responsibilities
Qualifications
- Develop and implement effective strategies to enhance the overall guest experience and drive revenue growth.
- Manage hotel staff to ensure seamless delivery of services and achieve high levels of guest satisfaction.
- Create and manage budgets to optimize profitability while maintaining high-quality standards.
- Develop and execute comprehensive marketing plans to promote hotel services and offerings.
- Lead department heads in setting goals, objectives, and action plans to achieve business targets.
Qualifications
- Proven experience as a team leader, preferably in hospitality.
- Strong focus on customer-centric approach and excellent communication skills.
- No less than 5 years of industry experience.
- Highly organized with excellent problem-solving skills.
- Degree in hospitality or related field preferred.
