Manufacturing Office Administrator

Family owned and operated, Bake’n Joy Foods, Inc. is a leading manufacturer of top-quality bakery products that began over eighty years ago in 1941. We manufacture a variety of products for professional bakers including frozen scoop batters, predeposited muffin, cornbread, loaf cakes and Boston Coffee Cakes, mixes as well as an expanding line of fully baked items such as coffee cakes, loaf cakes and more. We remain committed to providing top quality products, service, and value to our customers.

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Manufacturing Office Administrator

Wiley Road Foods

• Classification:
  • Non-Exempt
• Reports To:
  • To Be Determined
• JD Review Date:
  • April 2025

Job Summary/Objective: The Manufacturing Office Administrator is responsible for supporting the on-site team with administrative duties and intra-office communications. This role ensures smooth day-to-day administrative operations in a manufacturing facility by managing office functions, coordinating with internal departments, and serving as the first point of contact for associates seeking information or resources. This position requires a detail-oriented, organized, and proactive individual with strong communication skills.

Essential Functions:

• Manage daily administrative operations within the manufacturing office.
• Serve as the primary contact for general phone and mail inquiries, directing them to the appropriate departments.
• Support office personnel, including the Operations Manager, Supply Chain Manager, R&D Manager, and FSQA Administrator, by directing the flow of operational reports and forms.
• Provide first-line support for associate inquiries, guiding them to the appropriate corporate resources.
• Oversee and maintain office supplies, ensuring availability for seamless operations.
• Utilize Microsoft Office, email, and other software to facilitate efficient communication and workflow.
• Maintain accurate records and documentation, ensuring compliance with company policies and industry regulations.
• Coordinate and assist in scheduling meetings, preparing reports, and supporting cross-functional teams as needed.
• Adhere to and enforce all safety regulations and protocols within the manufacturing environment.
• Collaborate with IT to manage physical badges for employees.
• Compile and match Bureau of Labor quarterly wage reports using payroll details.
• Conduct setup and onboarding for all new associates both full-time and temporary, including training, forms and documentation, photos, badges, etc.
• Serve as the go-to person for employee support, including ordering safety shoes and providing computer assistance.
• Maintain the documents inside the lobby case (licenses, and policies)
• Data entry for the Faltin Tea Cake Weights and Tinker Tea Cake Analysis
• Lead person to respond to doorbell
• Complete outbound packets for scheduled shipments.
• Process invoices for goods and services.

Competencies (Knowledge, Skills & Abilities):

• Strong organizational and time management skills.
• Exceptional attention to detail and accuracy.
• Effective verbal and written communication skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and email management; experience with ERP/SRP systems a plus.
• Ability to handle multiple tasks in a fast-paced manufacturing environment.
• Strong interpersonal skills, fostering a positive and collaborative work environment.
• Proactive problem-solving ability and adaptability to changing priorities.

Supervisory Responsibilities:

• This position does not have direct supervisory responsibilities.

Work Environment:

• Office setting within a manufacturing facility.
• Exposure to noise and varying temperatures associated with a production environment.
• Frequent interaction with production, supply chain, and operations teams.

Physical Demands:

• Ability to sit, stand, and walk for extended periods.
• Occasional lifting of office supplies and materials (up to 25 lbs).
• Frequent use of computer, phone, and office equipment.

Position Type:

• Full-Time

Work Hours:

• Standard business hours, Monday–Friday.
• Occasional overtime may be required based on operational needs.

Travel:

• Minimal travel required.

Required Education & Experience:

• High School Diploma or GED.
• Minimum of 2 years of administrative experience, preferably in a manufacturing or industrial setting.
• Proficiency in Microsoft Office Suite and email management.

Preferred Education & Experience:

• Associate’s degree in Business Administration or related field.
• Experience working in a food manufacturing environment.
• Knowledge of ERP or similar business management software.

Equal Employment Opportunity Policy

Bake’n Joy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.