What are the responsibilities and job description for the FOH Team Member position at Baked Pie Company?
Job Summary
As a Front of House Team Member, you will be the face of our establishment, providing exceptional customer service and ensuring a welcoming atmosphere for all guests. You will play a crucial role in the dining experience by taking orders, serving food, and assisting with various tasks to maintain an efficient and friendly environment. Your positive attitude and ability to work well under pressure will contribute to our team's success in delivering high-quality service.
Duties
- Greet customers warmly as they enter the establishment and assist them with their orders.
- Operate the Point of Sale (POS) system accurately to process transactions and manage cash handling.
- Prepare food items according to safety and hygiene standards while ensuring quality control.
- Assist in food handling and preparation tasks as needed, maintaining cleanliness in the kitchen area.
- Engage in upselling techniques to promote menu items and enhance customer satisfaction.
- Collaborate with team members to ensure smooth operations during peak hours.
- Maintain a clean and organized front of house area, including dining tables, counters, and restrooms.
- Address customer inquiries or concerns promptly and professionally.
Skills
- Strong customer service skills with a friendly demeanor.
- Experience with POS systems.
- Knowledge of food handling practices and food safety regulations.
- Previous experience in food service or the food industry.
- Excellent time management skills to handle multiple tasks effectively.
- A proactive approach to upselling menu items for increased sales opportunities.
- Team-oriented mindset with strong communication skills.
Join our team as a Front of House Team Member and be part of creating memorable experiences for our guests!
Job Type: Full-time
Benefits:
- Employee discount
Shift:
- Day shift
- Morning shift
Experience:
- Restaurant: 1 year (Required)
Shift availability:
- Day Shift (Required)
Ability to Commute:
- Arden, NC 28704 (Required)
Ability to Relocate:
- Arden, NC 28704: Relocate before starting work (Preferred)
Work Location: In person