What are the responsibilities and job description for the Collision Center Manager position at Baker Auto Group?
Baker Automotive Group
Baker Automotive Group is one of the region's premier auto groups, serving communities throughout western Michigan. We currently have a terrific opportunity for an experienced manager to oversee a high-performing collision center. If you have experience in the collision repair industry and are ready to prove your ability to run a top-tier collision center, your next job awaits! This is a full-time, salaried position with performance bonus.
Job Responsibilities:
- Creates a world class customer experience by leading a high-performing team.
- Clears the way for Technicians to maximize their proficiency and quality.
- Hires, trains and manages department team members.
- Serves as the primary contact for customer handling and concern resolution.
- Ensures the department and personnel remain compliant with work procedures and industry regulations.
- Controls areas of waste; keeps receivables, unapplied time and policy expense within guides.
- Oversees shop maintenance and upkeep.
Skills & Qualifications:
- You know how this business works, from estimates to insurance companies to repairs.
- Previous experience leading and mentoring others.
- Experience using CCC Estimating System.
- High level of organization, attention to detail and follow-through.
- Able to take on complex situations and negotiate positive outcomes.
- A current valid driver’s license and insurability rating is required.
Benefits Include:
- A shop with the latest technology, ADAS calibration equipment and laser-driven frame measurement.
- Health, dental, life and vision insurance.
- 401(k).
- M-F work schedule with no weekends.
- Paid Time-Off.
- Continued professional development.
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