Law Firm Electronic Billing Specialist - Remote

Baker, Donelson, Bearman, Caldwell, & Berkowitz PC has an immediate opening for an Electronic Billing Specialist. This position is 90% remote working from a Firm office two days a month. This position may be associated with any Firm office location. The successful candidate will be responsible for all aspects of executing attorney eBilling. This position requires a detail-oriented person with excellent critical thinking skills; multi-tasking abilities in support of a large, fast-moving law firm; a team player attitude with a positive outlook; excellent verbal and written skills; ability to work independently and a self-starter; a professional and punctual manner; flexibility to work overtime when needed; and the ability to tackle challenges and work efficiently and effectively and handle other duties and responsibilities, as assigned.

This role requires fluency in Microsoft Office programs / applications, Aderant or other legal accounting software experience. A minimum of 2 years college and an accounting background are preferred. Will train the right candidate

Essential Duties And Responsibilities

• Works with appropriate firm personnel to ensure new clients/matters are set up correctly in the required eBilling platform.
• Addresses and responds to questions on electronic billing issues. Follows through in a timely manner to ensure questions are satisfactorily addressed.
• Manages the electronic invoice submission process through payment; while tracking exclusions and appeals, deadlines, etc.
• Monitors new timekeepers to ensure they are on approved rate cards for efficient invoice approval and payment.
• Monthly reconciliations between BillBlast and legal software system to ensure all invoices have been successfully eBilled. Follows up as needed.
• Weekly review of eBilling status through BillBlast to ensure there are no issues.
• Works with BillBlast to resolve electronic billing problems.
• Reviews and ensures the eBilling guidelines are noted on the appropriate matter notes.
• Ensure monthly eBilling is completed by firm deadlines.
• Prepare documentation and process mark-downs in accordance with Firm policy.
• Ability to professionally and effectively interact and communicate with attorneys, secretaries (assistants), administrative staff and clients.
• Review and verify accuracy of billing and supporting documentation as required, including cost back up documentation.
• Research and respond to inquiries regarding billing issues and problems.
• Understand and apply Firm billing policies.
• Understand and comply with individual client billing guidelines.
• Observe and maintain confidentiality of client and firm matters.
• Knowledge of various computer software programs to perform duties and responsibilities (Excel, Word, Aderant, BillBlast and various eBilling platforms.
• Thoroughly understand firm, client, matter and exception rates and discounts.
• Has a working knowledge of client guidelines for assigned attorneys and clients.
• Proactively addresses errors that may result in delays in uploading or rejection of invoices.
• Analyze and problem-solve eBilling rejections independently, without additional escalation.
• Facilitate the set-up of clients who are transitioning to electronic billing or changing electronic billing vendors to ensure a smooth transition.
  
  
  

Knowledge, Skills, And Abilities Required

• Knowledge of various computer software programs to perform duties and responsibilities (Excel, Word, Aderant, BillBlast and various eBilling platforms.)
• Must have good organizational, communication and math skills.
• Must be detail oriented.
• Must be able to endure highly stressful situations and constant disruptions.
• Overtime when needed.
  
  
  

Additional Info

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of essential functions, responsibilities or requirements.

All employees are required to comply with the Firm’s information privacy and security requirements including its acceptable use policy. Such requirements are dictated by laws and regulations, by professional standards and by the Firm manual.

Must provide minimum authorization to work in the United States. Resumes accepted only for job posted.

Thank you for submitting your resume. After our hiring committee has had a chance to review all candidates for this position, we will reach out to only those that will be moving on to the next step in our recruiting process. We appreciate your interest in the position and will contact you if further action is necessary.

Baker, Donelson, Bearman, Caldwell & Berkowitz, PC is an equal opportunity employer. All qualified applicants receive consideration for employment, and all employees are treated during employment without regard to race, color, sexual orientation, religion, sex, age, national origin, genetic information, physical or mental disability, veteran status, gender identity, gender expression and marital status.