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Waygate Radiography Systems Field Service Engineer

Baker Hughes
Austin, TX Full Time
POSTED ON 1/8/2025
AVAILABLE BEFORE 2/5/2025
Junior Field Services Engineer

Are you an Engineer looking for the next step in your career?

Are you looking to work with cutting edge technology?

Join our Waygate Technologies Team!

Partner with the best

In this role, you will provide services that will range in scope from performing standard maintenance, troubleshooting, installation, and calibration of Waygate Technologies: Phoenix 2D & 3D CT X-ray Testing machine hardware and software products at Waygate and customer locations. Travel expected in excess of 70%.

As Field Services Engineer, you will be responsible for:


  • Maintaing, repair, and install industrial x-ray systems and supporting peripheral equipment, such as: X-ray tubes, generators, coolers, scanners, stepper motors/controllers, power supplies, high voltage control circuits, motion control and high-end PC’s.
  • Providing customers with technical support via phone and onsite service
  • Providing timely completion of standard service reports, invoicing packages, and other administrative requirements.
  • Being responsible for driving customer satisfaction from commitment through quality service standards.
  • Monitoring site safety during work scope execution.



  • Required Qualifications


    • Have or a high school diploma / GED with at least 4 years of experience in Services).
    • The employee must regularly lift and/or move up to 20 lbs, frequently lift and/or move up to 50 pounds.
    • Candidate must be willing to submit to a background investigation, including for example: verification of past employment, criminal history, driving record and educational background.
    • Be able to travel up to 70% of the time for work
    • Possess a valid driver's license and passport (or able to obtain a passport).
    • Must currently hold valid US citizenship status


    Desired Characteristics


    • Successful applicants will be well versed in diagnosing electronic hardware problems, mechanical problems with CNC table, software troubleshooting in a windows-based environment.
    • Solid verbal and written communication skills, ability to read and write English, Intermediate math skills.
    • Strong Computer skills with familiarity Windows and MS Office products
    • Able to read/understand schematics and use oscilloscopes/digital multi-meters.
    • Fundamental electronics and/or mechanical trouble shooting skills. "Hands-on experience"
    • Working knowledge of PLC’s
    • Self-starter with minimal supervision requirement; able to work independently; ability to prioritize, organize work, and meet deadlines.
    • Knowledge of Radiography systems


    Work in a way that works for you

    We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:


    • 70% or more travel. You will be paid for travel time as well as overtime if more than 8 hours are worked a day. Travel costs will also be paid.
    • Must live in drivable distance to an airport


    Working with us

    Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

    Working for you

    Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:


    • Contemporary work-life balance policies and wellbeing activities
    • Comprehensive private medical care options
    • Safety net of life insurance and disability programs
    • Tailored financial programs
    • Additional elected or voluntary benefits
    • Education assistance
    • Generous Parental Leave
    • Mental Health resources
    • Dependent Care
    • Additional elected or voluntary benefits


    You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.

    This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.

    About Us:

    We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward – making it safer, cleaner and more efficient for people and the planet.

    Join Us:

    Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.

    Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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