What are the responsibilities and job description for the Client Revenue Analyst position at Baker McKenzie?
At Baker McKenzie we are different in the way we think, work and behave. With our team of 13,000 people, including over 6,500 locally admitted lawyers, in over 70 offices worldwide, we have a passionately collaborative community of 60 nationalities and are committed to world-class career development to everyone in every job at every level. Baker McKenzie can offer you both the uncompromising commitment to excellence expected of a top firm paired with a passionately global and genuinely collaborative working environment.
Baker & McKenzie LLP is an Equal Opportunity Employer. We are committed to promoting diversity and inclusion for all. Our unique international culture is reflected in the drawing together of a worldwide family of individuals from diverse cultures and backgrounds in all of our offices. We encourage the best people - regardless of race, religion or belief if any, gender, gender identity, disability, sexual orientation or age - to fulfill their professional aspirations with us. We are committed to ensuring an inclusive and accessible experience for all candidates. Should candidates require any accommodations when applying to or interviewing with our Firm, please notify our recruitment team.
The Client Revenue Analyst will serve as the primary point of contact for the end-to-end Quote-to-Cash (Q2C) process from the new client/matter intake to collections, sharply focusing on reducing lock-up and improving cash flow and realization.
The role-holder will heavily focus on coordinating the intake, billing, and collection efforts of the shared service centers and serve as the single point of contact between Billing Partners, client legal operations teams, the finance technical support teams, strategic pricing, and other stakeholders such as practice group business managers.
Responsibilities:
- Act as the finance business partner to advise Partners on areas of inventory management and make recommendations to improve financial performance and client service concerning the billing and collections processes
- As the In-Market steward of the end-to-end Q2C process, understand all aspects of the relevant procedures, policies, and tools and use this expertise to guide lawyers and other In-Market personnel to address process issues as they arise, coordinating with other finance functions to resolve process or capacity issues as required
- Take ownership of implementing client Outside Counsel Billing Guidelines to ensure compliance, coordinating with finance technical support teams and others to ensure our invoices are delivered in line with client requirements and that invoices are paid in line with agreed payment terms
- Support Firm and Finance team leadership on agreed initiatives and special projects
Skills and Experience:
- Bachelor’s degree or relevant experience focusing on financial management, accounting, or other related areas, together with strong project management skills
- Experience in Finance Operations or Finance Shared Services
- Working proficiency in using MS Office and other productivity tools
- Experience working in a Professional Services organization is a plus
- Able to take ownership of and resolve complex problems in a structured manner within a cross-functional environment
- Able to influence, interact, and consult with senior leaders regarding finance processes, guidelines, and compliance
- Able to network and collaborate with regional and global teams, while acknowledging their cultural, social, and academic diversity
- Have a curious mindset and dedication to continuous improvement of all aspects of Q2C, business partnering, and finance operations
- Capable to work in a fast-paced, change-oriented, dynamic environment
