What are the responsibilities and job description for the Collections Supervisor position at Baker McKenzie?
The Collections Supervisor will oversee the Collections team in collecting payments per agreed terms from clients cordially and courteously; work closely with Partners and staff in offices to ensure that collections activities are coordinated and escalated as necessary.
Responsibilities:
- Liaise with In-Market Finance staff, Partners, management, and other staff as appropriate to ensure that all receivables are followed up promptly per the Firm's standardized best practice, including discussing current and future issues that may delay or prevent payment of invoices
- Minimize risks surrounding long outstanding debts to avoid write-downs, write-offs, and bad debts
- Liaise with Client Support teams responsible for Global Key Client relationships
- Take approvals for credit adjustments, write-downs, and write-offs
- Supervise the cash management team about the allocation of cash against invoices and the timely clearing of suspense account
- Monitor the development of all standard and ad-hoc collections reports, and ensure all interested parties are kept up to date with relevant and timely collections information
- Lead a team of Collections Co-ordinators and effectively guide them ensuring the team is meeting departmental goals
- Conduct regular meetings with staff to provide communication and increase employee engagement
- Exchange ideas and information effectively, concisely, and logically and be sensitive to audience diversity
- Exercise a required degree of tact and diplomacy when dealing with others and in handling sensitive issues
Experience Required
Skills and Experience:
- Bachelor's degree preferred in business administration, commerce, finance, liberal arts, or prior experience leading a team in Collections
- General understanding of accounting or finance principles as well as the specific law firm or professional service accounting structure, environment, and requirements
- Previous experience working in a professional services environment
- Keen attention to detail and effective organizational skills
- Excellent English communication skills (verbal and written)
- Advanced technological proficiencies, inclusive of Microsoft Windows, Excel, and Word
- Able to prioritize and handle multiple tasks to meet deadlines
- Able to perform at high levels in a fast-paced ever-changing work environment and successfully adapt to changing priorities and work demands, including learning new skills when required
- Flexible to work a reasonable shifting schedule is required
Benefits:
- In addition to standard medical, dental, and vision plans, we offer a comprehensive benefits package that includes:
- Tuition Reimbursement: Support for your continued education and professional development
- Profit Sharing: Share in the company's success with our profit-sharing program
- Generous Paid Time Off: Enjoy a minimum of 20 days of PTO in your first year of employment
- 401(k) Plan: Automatic enrollment with a firm contribution rate of 5%. You are 100% vested from day one, with a 50% firm match up to 5%
- Paid Monthly Parking: Up to $100 per month to cover your parking expenses
- Student Loan Repayment: Assistance to help you manage and repay your student loans
- Adoption Assistance Program: Financial support for employees expanding their families through adoption
- Referral Bonus Program: Earn $2k bonus for referring qualified candidates to join our team
- BAgile Program: Enjoy a hybrid schedule that allows you to work from home 2 days a week, in the office 2 days a week, with 1 flex day
Salary : $100
