Demo

Account Coordinator

Baker Roofing Company
Cary, NC Full Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 6/1/2025
Baker Roofing Company – Account Coordinator  
This is a unique opportunity to take control of and propel you along your career path. Baker Roofing invests in our employees by empowering success through a structured growth plan and intensive training courses. We value our employees by providing competitive benefits, prioritizing safety, and emphasizing work-life balance.

With more than 20 locations across the Southeast, Baker Roofing Company is an industry leader in providing an outstanding experience in commercial roofing, residential construction, metal fabrication, restoration, and more. We pride ourselves on over 100 years of quality work, investing in our employees, and providing a family-centered culture.

Apply today if this sounds like the opportunity you have been looking for!
 Summary
This is an entry level position within the Premier Accounts department and a key role in helping coordinate leak service calls. The coordinator will facilitate work between Premier Account customers and all BRC service departments.
Requirements
  • Acknowledge and dispatch incoming work orders, including during busy season with Account Managers
  • Updates customer portals and customers with ETA’s
  • Assist with Account Manager coverage
  • Salesforce work order management
  • Salesforce case management
  • Send quote requests to Account Manager (over NTE amount)
  • Send out daily or weekly progress reports (out of software TBD)
  • Follow up on leak calls and call backs with customers
  • Maintain organization and update Account Manager internal trackers
  • Other tasks as assigned
Minimum Qualifications
  • Experience with Customer Service work
  • Fast-paced environment
  • Computer skills
  • Proactive and problem solving
  • Multi-tasking skills
  • Time Management Skills
  • Able to perform in stressful conditions
Knowledge, Skills, and Abilities
  • SalesForce/Viewpoint
  • Microsoft Suite
  • Adobe or Nitro
  • Knowledge of Multiple customer portals
Essential Functions
  • Receive notification customer
  • Customer Service
  • Communication with Customers, Team Members and Other Baker Departments
  • Off Hour Responsibilities (Nights and Weekends) to cover incoming leak request
Work Environment
An office will be made available in the main offices at 3500 Regency Parkway Cary, NC 27518
Disclaimer:
The statements herein are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Baker Roofing Company is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability, or protected veteran status. If you need special assistance or accommodation in applying for employment at Baker Roofing Company, please contact our Recruiting department at 919-828-2975 or recruiting@bakerroofing.com.

EOE Minorities/Females/Disability/Veterans; VEVRAA Federal Contractor
  • Principals only. Recruiters, please don't contact this job poster.

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Account Coordinator?

Sign up to receive alerts about other jobs on the Account Coordinator career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$78,252 - $113,319
Income Estimation: 
$168,296 - $226,155
Income Estimation: 
$103,275 - $152,386
Income Estimation: 
$78,252 - $113,319
Income Estimation: 
$168,296 - $226,155
Income Estimation: 
$103,275 - $152,386
Income Estimation: 
$55,240 - $79,001
Income Estimation: 
$104,545 - $161,038
Income Estimation: 
$130,351 - $192,268
Income Estimation: 
$168,526 - $245,699
Income Estimation: 
$60,382 - $85,313
Income Estimation: 
$109,535 - $156,850
Income Estimation: 
$78,252 - $113,319
Income Estimation: 
$71,143 - $86,536
Income Estimation: 
$73,461 - $153,404
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at Baker Roofing Company

Baker Roofing Company
Hired Organization Address Huntsville, AL Full Time
Baker Roofing Company – Service Sales Benefits: 7 Paid Holidays Medical Insurance Dental Insurance Vision Insurance 401K...
Baker Roofing Company
Hired Organization Address Indianapolis, IN Full Time
INAir Aviation Services Company Is Hiring For Avionics Technician. This position is located in Indianapolis, Indiana. No...
Baker Roofing Company
Hired Organization Address Cary, NC Full Time
Baker Roofing Company – Premier Accounts This is a unique opportunity to take control of and propel you along your caree...
Baker Roofing Company
Hired Organization Address Greensboro, NC Full Time
Baker Roofing Company – Service Sales Benefits: 7 Paid Holidays Medical Insurance Dental Insurance Vision Insurance 401K...

Not the job you're looking for? Here are some other Account Coordinator jobs in the Cary, NC area that may be a better fit.

Account Coordinator

Stevens Food Group, Raleigh, NC

Customer Account Coordinator

International Paper, Manson, NC

AI Assistant is available now!

Feel free to start your new journey!