What are the responsibilities and job description for the Animal Care and Client Engagement Specialist position at Baker's Bridge Vet Clinic?
Do you want to use your Crazy Amazing People Skills to make a BIG difference in people’s and animal's lives, all while living in one of the most amazing places on Earth?!
*THE MOUNTAINS (and our AMAZING team family) ARE CALLING YOU!!!
Don't catch yourself admiring from a distance, come claim your spot on our team!
Do you LOVE where you live?!
Come ski, bike, hike, run, rock climb, camp and CHANGE LIVES in one of the most beautiful places on earth with the most sought after outdoor activities right out your front door!! (Not to mention an AMAZING community of active outdoor folks who love to play together - and yes we love each other so much we sometimes even hang out on weekends!) Oh, and don’t forget PUPPIES and KITTENS.
We are ready to welcome our next Full Time Patient Concierge & Customer Service Champion! (Curious about this job-title? Apply and find out what it’s all about!)
* If you want to have fun while building relationships, delivering WOW patient experiences, and doing what you say you are going to do, we are the clinic you have been searching for!
Do you LOVE where you work?
Our Ideal Candidate Is:
- Inspirational and able to EASILY and charismatically connect with others, naturally happy and upbeat/positive
- Naturally nurturing, fun, empathetic and kind
- Experienced in and familiar with Veterinary Offices, Scheduling, Procedures is HELPFUL, but not necessary
- GREAT on the phone AND in person - Charismatic and Caring
- Eager to learn and dedicated to growing self
- Committed to building relationships through compassion, gentleness and trust
- Fun, engaging, and ready to add value to our team!
Job Duties Include:
- Delivering a remarkable/WOW type experience to each of our patients!
- Building a personal relationship with each client and patient through compassion, understanding, and trust
- Answering phones (in a specific way we teach in order to optimize success and excellent customer service)
- MUST be capable of multitasking, working hard/fast, and keeping a smile on your face through it all in order to thrive in this position
- Learning the software, how to schedule appointments, excel etc. (aka very computer savvy)
- General Receptionist type duties
- Petting and delivering lots of cookies to dogs and cats
This Patient Concierge & Customer Service Champion position will be:
- A full time job with a great schedule and PTO accruing immediately
- An immediate start
- A change in your life!
An opportunity to join our team does not come around often! If this experience sounds like the opportunity you’ve been looking for, I urge you to reach out to me TODAY! We are holding interviews asap!! Let’s change people’s lives together!
Email me today with a resume and at least 3 references at contact.bakersbridgevetclinic@gmail.com
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
- Paid sick time
- Paid time off
- Professional development assistance
- Uniform allowance
- 401k contributions
- Discounted pet care
Schedule:
- 10 hour shifts
- 4 day work week
- Rotating shifts
- No weekends!
Experience:
- Customer service: 3 years (Preferred)
- Computer skills: 3 years (Preferred)
- Really Connecting w/ People: 3 years (Required)
Work Location: In person
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
Schedule:
- 10 hour shift
- 4x10
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 3 years (Required)
Location:
- Durango, CO 81301 (Required)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
Ability to Commute:
- Durango, CO 81301 (Required)
Ability to Relocate:
- Durango, CO 81301: Relocate before starting work (Required)
Work Location: In person
Salary : $18 - $20