What are the responsibilities and job description for the Growth & Experiences Associate position at BakerAvenue?
The Role:
We are seeking a highly motivated and detail-oriented Growth & Experiences Associate to support key business initiatives that drive growth and enhance both client and employee experiences. This multifaceted role will give you the opportunity to collaborate with multiple teams and work across overall process improvement, business development, marketing, and communications to drive meaningful engagement, results, and growth.
This is a hybrid role with the expectation to be in the San Francisco or Dallas office 2-3 days/week. Only candidates in the San Francisco or Dallas areas will be considered. This role will report to our Growth & Experiences Manager.
Responsibilities:
Process Improvement & Experience
- Collaborate with cross-functional teams to create and revise templates and guides for various processes, ensuring they are aligned with current needs and standards.
- Help identify points of improvement across various areas of the business and contribute to process improvement initiatives aimed at enhancing the client experience and satisfaction.
- Support internal programs and change management initiatives designed to improve employee engagement/satisfaction and the adoption of technology tools and processes across key stakeholders.
- Assist in the coordination of employee events, including identifying vendors, organizing agendas, and maintaining communication between internal team members and external parties.
Business Development & Marketing
- Assist in the development and execution of marketing materials for prospects, clients, and strategic partners, including updating decks to ensure accurate information is included, maintaining a social media calendar and external communications, drafting blogs, white papers, emails and related assets.
- Maintain calendar to meet with strategic partners, send invites, track meetings, and ensure no meetings are missed
- Coordinate proposal generation with the advisory team and keep records updated
- Help maintain accurate Salesforce records, review quality standards across entries, and assist with creating queries and reports for the Business Development team
- Send follow-up emails to prospects, partners, and internal team members, ensuring the smooth flow of communications across various stages
Qualifications:
- Bachelor's degree in Business Administration, Marketing, Finance, or a related field preferred
- A passion for driving growth and solving complex business problems
- A proactive attitude with an eagerness to learn and contribute to various projects
- Strong interpersonal/relationship-building skills and written/oral communication skills
- Demonstrated ability to manage competing priorities and handle a diverse range of tasks with efficiency and high attention to detail
- Ability to work effectively in a fast-paced, team environment
- Proficiency in Microsoft Office Suite
- Experience with Hubspot, Salesforce, and design software (Adobe Suite, Canva) is a plus
