What are the responsibilities and job description for the Bilingual Facilities Services Assistant (On-Site) position at BakerRipley Career Page?
The Facilities Services Assistant position is characterized as integral part of the daily operations of the facilities department as well as the agency. As the first point of contact for visitors and callers to BakerRipley, with energetic, engaging, flexibility to respond to the ever changing needs of the agency and facilities department.
Provide administrative support by juggling a busy phones system while greeting and dispatching service requests. This individual must have the ability to work well with all levels of integral management and staff, as well as outside clients and vendors.
- Greet visitors, members and guests in a pleasant, inviting manner both in person and on the telephone at the front desk.
- Ensures that phones and visitor reception coverage is maintained at all times
- Provides accurate information to callers and transfers calls to appropriate destinations
- Provides information to walk-in and call-in individuals regarding programs and services.
- Monitor and ensure that the reception area is kept tidy and projects a business-like image.
- Answers the phone at the primary reception area for the BakerRipley Central location. Ensures switchboard coverage is professional and courteous.
- Answers multi-line telephone lines and routes all calls to appropriate staff and programs accurately and in a timely manner.
- Ensures all visitors sign-in; issues proper security badges; tracks security card information.
- Maintains daily conference room calendars. Tracks utilization of conference rooms and coordinate cleanings and set-ups between meetings.
- Receives AP and payroll checks from accounting and appropriately disseminates checks; maintains inbox area.
- Maintains supplies for reception area.
- Prepare and organize monthly reports.
- Confer with customers or supervising personnel in order to address questions, problems, and requests for service or equipment.
- Assist with projects and activities as assigned by the Facilities Management team.
- Manage parking validation for the garage parking
- Back-up support for the Mailroom.
- Performs other duties as assigned
