What are the responsibilities and job description for the Full-Time Tax Center Manager (Temporary/Seasonal) - Neighborhood Tax Centers - Hiring at Multiple Locations in Greater Houston position at BakerRipley Career Page?
Job Summary:
The Tax Center Manager is responsible for managing one of several tax sites in Houston during tax season. This includes training and assisting volunteers and staff, preparing tax returns, performing quality reviews, maintaining a smoothly operating site, resolving conflicts, monitoring equipment and supply inventory, maintaining the confidentiality of client information, meeting all IRS requirements, and maintaining a good relationship with host staff.
ESSENTIAL FUNCTIONS:
- Attends the NTC tax preparation training class in December and Manager's Training in January
- Passes the Advanced IRS Certification exam
- Prepares accurate tax returns and performs quality reviews of returns prepared by other staff and volunteers
- Ensures accurate preparation of tax returns through supervision and instruction of volunteers and research in NTC and IRS resource material
- Maintains a professional and welcoming environment for clients and handles problems or conflicts that arise promptly and in a professional manner
- Determine cut-off times for clients in accordance with site hour restrictions and volunteer capacity
- Ensures that the tax center always has sufficient supplies and forms
- Ensures that confidential documents are handled properly
- Ensures that equipment is accounted for at all times and securely stored when not in use
- Ensures that all required IRS and tax center posters are posted and visible
- Maintains a good relationship with the host staff and ensures facilities are in excellent condition whenever the tax center is open
- Performs other duties as directed by the Program Director
Multiple locations available
- Southwest
- Northeast
- Pasadena
- East End
- Sunnyside
- Clear Lake
- Woodlands
Bilingual in English and Spanish preferred
All candidates selected must pass the IRS Advanced Certification and attend all required training provided by Neighborhood Tax Centers
