Operations Coordinator

The Operations Coordinator is a highly motivated and organized individual with a passion and talent for working with others. Provides systematic monitoring and evaluation of the various aspects of projects, services, or procedures to maximize adherence to policies and standards. The Operations Coordinator provides forecast and guidance information related to performance goals.  Works in partnership with the Workforce System staff and is a highly effective communicator with all levels of management both internally and externally. Prepares materials and leads training sessions, usually on a system-wide basis. Success measures for this position include reliability, resourcefulness, attention to detail, and the ability to build relationships with diverse populations. 

Core duties and responsibilities:  

•  Provides effective staff development activities by applying the mission of Workforce Solutions to collect, review, and present staff evaluations. 
•   Collaborates and coordinates with various aspects of the Workforce System. 
•   Communicates effectively in both written and oral forms with all levels of management, both internal and external to the agency. 
•   Presents data in charts, graphs, and tables; designs and develops relational databases for collecting data. 
•   Improves data quality; presents conclusions gained from analyzing data using statistical tools. 
•   Recommends, plans, assembles, and reviews, curriculums for various employment-related training plans.   
•   Assists offices with developing and managing training objectives for staff. 
•   Reviews reports of ongoing work to ensure performance expectations are met; Ensures that company and contract policies and procedures are followed. 
•   Ensures activities and tasks are aligned with the annual and long-term goals of Workforce Solutions System and assists managers with setting short-term goals and objectives. 
•   Provides technical assistance to staff members as deficiencies are detected. 
•   Performs other duties as assigned.  

  Required skills:  

•   Identify and solve problems. 
•   Project Management 
•   Microsoft  
•   Generate, interpret, and analyze reports. 
•   Communicates professionally in both written and oral forms Flexible and creative in the use of resources to meet customer-changing demands.