What are the responsibilities and job description for the Intake Coordinator position at BALANCE eating disorder treatment center?
Job description
BALANCE eating disorder treatment center, a premium treatment center in Manhattan, is seeking a highly motivated, passionate Intake Coordinator to join our expanding team!
About Balance
Balance has a 12-year legacy of transforming lives by promoting health, healing, and hope to our clients and their families. We serve adolescents and adults by providing all levels of outpatient care. It is our mission to create a transformative therapeutic experience based on our nutritional philosophy of intuitive eating using the All Foods Fit Model. At BALANCE we employ a diversity of treatment modalities to help clients develop a neutral and peaceful relationship with food, body acceptance, and positive self-esteem.
The Position
The Intake Coordinator is the first point of contact for a person, or a person of a loved one, seeking eating disorder treatment. Coordinators will create relationships with these individuals and provide resources and support as necessary.
Responsibilities:
- Schedule Initial Intake assessment.
- Follow up on inquiries, incoming calls, Acuities, and emails from clients and provide them with information about our programs, groups, individual services, webinars, and free support groups as needed.
- Input client information into a database and active campaign, and ensure the information is accurate and up-to-date.
- Assist the Admission Director and admissions team with projects as needed.
- Second staff Free Support Group and webinars as needed.
- Conduct meal support
- Conduct Pre-Admissions Consults.
Who You Are:
- Experience required in Psychology, Social Work, Mental Health Field, etc.
- Experience with MS Excel, PowerPoint, and Word.
- Exceptional customer service skills; good listener, excellent follow-up and follow-through, and willing to support and help others.
- Diligent, efficient, motivated, extremely well organized, and proactive.
- A positive ‘can-do!’ attitude.
- Must be a great communicator and a team player with a passion for Eating Disorders!
- Previous experience working in the mental health field and /or eating disorders is a plus.
Benefits:
- 10 Vacation Days
- Accrued sick leave
- Subsidized Health insurance, Dental, Vision
- 401K
- Working with a highly engaged staff
- Paid Training
- Career growth
- Compensation: $45,000- $55,000/ annually
*Compensation is based on experience and qualifications (leadership history, clinical experience, insurance knowledge, supervision experience, and the amount of eating disorder treatment experience).*
Job Types: Full-time, Part-time
Pay: $45,000.00 - $55,000.00 per year
Expected hours: 20 – 80 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- On-the-job training
- Opportunities for advancement
- Paid sick time
- Paid time off
- Paid training
- Vision insurance
Schedule:
- 8 hour shift
- Afternoon shift
- Day shift
- Evening shift
- Monday to Friday
- Morning shift
- On call
- Weekends as needed
Ability to Relocate:
- New York, NY 10010: Relocate before starting work (Required)
Work Location: In person
Salary : $45,000 - $55,000