What are the responsibilities and job description for the Traveling Medical Assistant/Area Specialist position at Balance Health?

Job Description

Description :

For over 55 years, Weil Foot & Ankle (WFA) has been considered one of the innovative world leaders in enhancing and improving care for foot and ankle medical conditions, sports medicine and clinical programs. Our mission is to improve the quality of life in a patient-focused environment by providing the most advanced and knowledgeable foot and ankle care. WFA has experienced phenomenal growth, with expansion into four states and a future dedicated to continued growth. As our family expands, we live and work by our core values : integrity, excellence, trust, caring, tradition, and innovation.

Under supervision of the Director of Operations, serve as Traveling Medical Assistant / Area Specialist, responsible for :

Supporting a geographically dispersed team across multiple locations in the northern Chicago region.
Cross-trained as a Medical Assistant (MA) and a Patient Services Representative (PSR) to be able to support all MA and PSR positions and functions.
Enthusiastically performs day to day operational responsibilities associated with supporting assigned locations, including providing direct patient care.
Will provide project support and integration go-live support for a new physician and / or new practice location onboarding; Requires the ability to travel to multiple locations.

Essential Duties and Responsibilities :

MA responsibilities include but are not limited to :

Interview patients to gather medical history and update medical records

Gather basic vital signs, including temperature, blood pressure, height, weight and pulse

Prepare treatment rooms and patients for exam

Sterilize necessary instruments

Manage medical supplies and materials and work with Area Supervisor to order necessary inventory

Take appropriate x-rays

Performs administrative tasks as required

PSR responsibilities include but are not limited to :

Greet patients

Check in patients and assist with individual concerns, as they arise

Collect appropriate information including insurance overview, co-pay and deductible assignment and open balances

Takes initiative in the flow of daily operations

Provides go-live integration support for new physicians and staff in new locations

Provides on-site training support for new or existing staff

Aids in developing, enforcing and implementing process and protocol

Supports the inventory process

Supports the expectation of professional, ethical and patient-focused conduct

Develops effective working relationships with peers and physicians

Attend meetings and calls as required

Other duties as assigned

Requirements :

Education and Experience

High school diploma or equivalent

Continuing education preferred

Certified Medical Assistant certificate preferred

Excellent organization abilities

Excellent written and oral communication skills

Creative and persistent problem solver

Attention to detail and accuracy

Client / service oriented (internal and external)

Maintain strict confidentiality of sensitive information

Ability to multi-task and prioritize workload in a fast-paced environment

Must be self-motivated with the ability to complete projects independently within established timeframes

Advanced understanding / knowledge of computer data entry, Microsoft Excel and ability to navigate through any business-related software

Proficient typing skills

SCHEDULE :

Schedules include practice operations Monday through Saturday, including up to an average of two Saturdays a month. Daily schedules are typically 4-12 / hour shifts.

TRAVEL :

Local travel is required to locations within your assigned geographic region. This role will be assigned to cover a regional area however you may be required to occasionally travel outside of your assigned area. The Area Operations Specialist must have reliable transportation and be able to travel site to site, as assigned. Travel bonus is available for support of clinics outside the assigned area. This role is eligible for mileage reimbursement as well.

Benefits

Excellent company paid medical, dental, and vision

Competitive compensation

401k with 4% match

Company paid short term disability

Life insurance

Pet insurance

PHYSICAL DEMANDS / ENVIRONMENTAL FACTORS :

This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities that are required of the employee. Weil Foot & Ankle Institute is proud to be an affirmative action employer, and we are committed to an equal opportunity workplace, regardless of race, color, religion, sex, sexual orientation, ender identity, ancestry, citizenship, national origin, marital status, veteran status or disability. If you have a disability or special need that requires accommodation, please let us know.

While performing the duties of this job, the employee is regularly required to stand or sit; use hands; and talk or hear

Specific vision abilities required by this job include close vision, distance vision and depth perception

AMERICAN WITH DISABILITIES ACT (ADA) SPECIFICATIONS :

Qualified individuals with disabilities may make a request for reasonable accommodation to the Director of Human Resources. Upon receipt of an accommodation request, the Director of Human Resources will meet with the requesting individual to discuss and identify the precise limitations resulting from the disability and the potential accommodation that might help overcome those limitations. The Director of Human Resources in conjunction with a medical review (and, if necessary, other appropriate management representatives) will determine the feasibility of the requested accommodation and the impact on the business operation. The Director of Human Resources will inform the qualified individual of the decision of the accommodation request or how to make the accommodation.

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