What are the responsibilities and job description for the Server/Waiter position at Balance Hospitality?
Job Overview
We are seeking enthusiastic and dedicated Servers to join our dynamic team in delivering exceptional dining experiences. As a Server, you will play a crucial role in providing outstanding customer service, ensuring that guests feel welcomed and satisfied throughout their visit. You will be responsible for taking orders, serving food and beverages, and creating a warm atmosphere that encourages repeat visits.
Duties
- Greet and seat guests promptly, providing menus and information about daily specials.
- Take food and beverage orders accurately and efficiently using the Aloha POS system.
- Deliver food and drinks to tables in a timely manner, ensuring presentation meets our standards.
- Upsell menu items to enhance guest experience and increase sales.
- Monitor guest satisfaction throughout the meal, addressing any concerns or requests promptly.
- Process payments using the cash register, ensuring accuracy in transactions.
- Maintain cleanliness of the dining area, including tables, chairs, and service stations.
- Collaborate with kitchen staff to ensure timely preparation of orders and resolve any issues that may arise.
- Adhere to all food handling and safety regulations to ensure a safe dining environment.
Experience
- Previous experience in a restaurant or food service environment is preferred but not required.
- Strong customer service skills with a focus on hospitality and guest satisfaction.
- Basic math skills for handling transactions accurately.
- Familiarity with food handling practices is a plus.
- Excellent time management skills to efficiently serve multiple tables at once.
- Ability to work well under pressure in a fast-paced environment.
Join our team as a Server where your passion for hospitality will shine! We look forward to welcoming you into our vibrant work culture that values teamwork, dedication, and exceptional service.
Job Types: Full-time, Part-time
Pay: $19.81 - $23.25 per hour
Expected hours: 30 – 35 per week
Benefits:
- Employee discount
- Paid training
Shift:
- Evening shift
- Morning shift
Work Location: In person
Salary : $20 - $23
