What are the responsibilities and job description for the Customer Service Specialist position at Balance Staffing?
Job Description Job Description We are seeking a Customer Service Specialist to join the team at an Injection Molding Company !You will be responsible forhelpingcustomers by providing product and service information and resolving any client issues. If you are passionate about providing a high end customer experience we want to hear from you. Experiencein Manufacturing is preferred.Responsibilities : Handle customer inquiries and complaintsProvideinformation about the products and servicesTroubleshoot and resolveproduct issues and concernsDocument and updatecustomer records based oninteractionsDevelop and maintain a knowledgebase of the evolving products and services Qualifications : Previous experience in customer service, sales, or other related fieldsAbility to build rapport with clientsAbility to prioritize and multitaskPositive and professional demeanorExcellent written and verbal communication skillsCompany Description We are a woman and minority owned recruiting company whose mission is to help people thrive and reach their full potential. We work with great clients and enjoy helping people find good job opportunities. Company Description We are a woman and minority owned recruiting company whose mission is to help people thrive and reach their full potential. We work with great clients and enjoy helping people find good job opportunities.