What are the responsibilities and job description for the Pool Snack Bar Attendant position at Bald Head Island Club?
Position Description Summary
Snack Bar Attendants are responsible for creating memorable experiences for our members by maintaining high standards by providing refreshments with exceptional customer service.
Role & Responsibilities
Attend to Members, providing snacks and beverages as needed
Maintain the snack bar, being available to Members at all time
Maintain a clean & organized area that represents BHIC standards at all times
Be familiar with all menu items, upselling where appropriate & answering questions
Provide high-end customer service, helping Members with a smile
Prep the snack bar cart pre-shift, ensuring it is well-supplied
Store all beer, liquor, and wine in designated, secure locations at the end of each shift
Complete all opening, closing, and side duties, as needed and instructed
Adhere to all health and safety regulations, maintaining proper health codes
Help maintain food costs by decreasing waste
Be detail-oriented and able to prioritize in a fast-paced environment
Solve problems, work as a team, be a leader, and inspire happiness
Maintain up-to-date credentials, certificates, and licenses, as applicable
Commit to continuous professional development, keeping abreast with current industry trends, tools, technologies, and opportunities
Qualifications & Education Requirements
Proficient knowledge of food service operations
Must possess attention to detail, follow-through, creativity & a high level of motivation
Ability to communicate effectively and professionally
Willingness to learn and accept instruction
Must possess a positive attitude and good work ethic
High-end/Fine Dining culinary experience in a hospitality environment preferred
Prior kitchen operations experience required
High School Diploma or GED required
Other Accountabilities
Because of the fluctuating demands of the Clubs' operation, it may be necessary for each employee to perform a multitude of different functions; therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as others are expected to help you while we foster a team environment. Therefore, you may be required to perform other tasks, as needed, that are not included in the above.
Adhere to all of the various company-written mandatory standards of operations, policies and procedures, manuals, memos, and other oral instructions.
Working Conditions
Indoors & outdoors, in varying weather conditions
Physical Requirements
Regularly required to sit, talk, hear, and use hands
Must be able to sit and stand for long periods of time
Ability to lift and move heavy objects, in excess of 40 pounds
Repetitive motions are required
Ability to bend, squat, lift, kneel, and crouch
Must be able to safely operate kitchen equipment
Moderate to heavy lifting, pushing, and pulling is required
Attendance Expectations
This position has an expected workload of 20 - 40 hours per week, barring circumstances when overtime may be required; off-season hours may differ