What are the responsibilities and job description for the Pool Snack Bar Attendant position at Bald Head Island Club?
Position Description Summary
Snack Bar Attendants are responsible for creating memorable experiences for our members by maintaining high standards by providing refreshments with exceptional customer service.
Role & Responsibilities
- Attend to Members, providing snacks and beverages as needed
- Maintain the snack bar, being available to Members at all time
- Maintain a clean & organized area that represents BHIC standards at all times
- Be familiar with all menu items, upselling where appropriate & answering questions
- Provide high-end customer service, helping Members with a smile
- Prep the snack bar cart pre-shift, ensuring it is well-supplied
- Store all beer, liquor, and wine in designated, secure locations at the end of each shift
- Complete all opening, closing, and side duties, as needed and instructed
- Adhere to all health and safety regulations, maintaining proper health codes
- Help maintain food costs by decreasing waste
- Be detail-oriented and able to prioritize in a fast-paced environment
- Solve problems, work as a team, be a leader, and inspire happiness
- Maintain up-to-date credentials, certificates, and licenses, as applicable
- Commit to continuous professional development, keeping abreast with current industry trends, tools, technologies, and opportunities
Qualifications & Education Requirements
- Proficient knowledge of food service operations
- Must possess attention to detail, follow-through, creativity & a high level of motivation
- Ability to communicate effectively and professionally
- Willingness to learn and accept instruction
- Must possess a positive attitude and good work ethic
- High-end/Fine Dining culinary experience in a hospitality environment preferred
- Prior kitchen operations experience required
- High School Diploma or GED required
Other Accountabilities
- Because of the fluctuating demands of the Clubs’ operation, it may be necessary for each employee to perform a multitude of different functions; therefore, as an essential part of your job, you will be expected to help others when the occasion arises, just as others are expected to help you while we foster a team environment. Therefore, you may be required to perform other tasks, as needed, that are not included in the above.
- Adhere to all of the various company-written mandatory standards of operations, policies and procedures, manuals, memos, and other oral instructions.
Working Conditions
- Indoors & outdoors, in varying weather conditions
Physical Requirements
- Regularly required to sit, talk, hear, and use hands
- Must be able to sit and stand for long periods of time
- Ability to lift and move heavy objects, in excess of 40 pounds
- Repetitive motions are required
- Ability to bend, squat, lift, kneel, and crouch
- Must be able to safely operate kitchen equipment
- Moderate to heavy lifting, pushing, and pulling is required
Attendance Expectations
- This position has an expected workload of 20 - 40 hours per week, barring circumstances when overtime may be required; off-season hours may differ
