What are the responsibilities and job description for the Office Administrator position at Baldwin City Dental?
Job Summary
We are seeking a dedicated and organized Office Administrator to join our team at Baldwin City Dental. Our office deeply values the relationships with our patients and among our team. We take pride in providing top-notch customer service and hiqh-quality are for our patients, and the ideal candidate will share those values. This position is a mid-level administrative management role with an emphasis on operational oversight, data analysis, and patient communication. This position plays a crucial role in ensuring the smooth operation of our office by managing administrative tasks, providing exceptional customer support, and maintaining an efficient front desk environment. This position requires strong organizational skills, attention to detail, and the ability to take initiative.
Duties
- Thinks like a business owner and helps the doctors work ON the practice, rather than just IN the practice. Continually strives to learn more about dental practice management by reading articles, participating in social media discussion groups, and taking advantage of continuing education opportunities.
- Utilizes reporting tools in software programs to identify trends, opportunities, and deficiencies in the practice. Shares this information with the team in morning huddles and team meetings to bring awareness and to implement changes that will improve the practice.
- Communicates with patients about matters regarding their dental benefits.
- Processes insurance payments and checks them for accuracy. Follows up with insurance companies on inaccurate payments.
- Contacts insurance companies to collect unpaid balances or provide additional information when requested.
- Acts as the “social chair” of the practice (social media posting, office décor and seasonal activities, team parties and get-togethers, etc.)
- Helps other team members in whatever capacity necessary to ensure that the daily operations of the practice run smoothly.
Qualifications
- At least 2 years of experience in dental office management or administrative roles.
- Working knowledge of dental insurance.
- Cheerful personality and professional demeanor. An innate desire to make someone else's day a little better.
- Ability to work independently and take the initiative to help lead a successful dental practice.
We have a team of warm, down-to-earth, supportive people who love coming to work. Our doctors are laid back and understanding. Our patients are the kindest in the world. We have an office culture of fun, support, balance and excellence. If you would like to help lead the amazing team at Baldwin City Dental, we would love to hear from you.
Job Type: Full-time
Pay: $20.00 - $28.00 per hour
Schedule:
- 8 hour shift
Experience:
- Dental: 2 years (Required)
Work Location: In person
Salary : $20 - $28