What are the responsibilities and job description for the Leasing Agent position at Baldwin Real Estate Corporation?
Job Type
Full-time
Description
Basic Functions :
Responsible for the leasing, marketing and maintaining positive resident relations of multi-family residential apartments.
Payroll :
Full-time position - normal hours are Monday - Friday 8 : 00 AM to 4 : 30 PM. Occasionally, additional hours are needed, at the discretion of the site manager and regional manager.
Position is compensated on an hourly basis.
Job Responsibilities :
- Leasing
- Greet prospects and qualify by covering all criteria (ask questions; utilize completed guest cards, etc.).
- Immediately record all telephone and in-person visits on appropriate reports.
- Maintains guest cards according to established procedures.
- Manage an email account directed towards leasing and follow up.
- Inspect available "market ready" to show units, communicate related service needs to Property Manager.
- Demonstrate community and apartment / model and apply product knowledge to clients' needs by communicating the features and benefits; close the sale.
- Have prospect complete application and secure deposit in accordance with the company procedures and Fair Housing requirements.
- Update availability report, process applications for approvals. (i.e., credit check, rental history, etc.) Submit processed applications to the Community Manager for approval. Follow up with applicant regarding status.
- Ensure apartment is ready for resident to move-in on agreed date.
- Immediately follow-up on prospects that did not close and attempt to close sale again. If unable to help prospect, refer them to sister communities to meet prospect's needs.
- Secure new resident's signature(s) on appropriate paperwork prior to move-in. Orient new residents to community.
- Responsible for lease renewals.
- Monitor advertising effectiveness.
- Administrative
- Accept rental payments and give immediately to Community Manager.
- Type lease and complete appropriate paperwork and input information accurately and on a timely basis. Review with the Community Manager prior to obtaining signatures.
- Maintain current resident files.
- Maintain and record daily inspections for the community.
- Distribute all company or community-issued notices.
- Assist management team with other various tasks as required.
- Consistently implement policies of the community.
- Resident Retention
- Receive telephone calls and in-person visits. Listen to resident requests, concerns and comments.
- Quickly complete maintenance Service Request and inform the maintenance team. Answer questions for residents about community, repairs, rent, rules, etc. Follow up on a timely basis if unable to respond to residents on all matters.
- Maintain open communication with Property Manager and Maintenance Supervisor.
- Contribute to cleanliness and curb appeal of the community on continuing basis.
- Assist in planning resident functions. Attend functions and participate as host for any functions as directed by the Community Manager.
- Neighborhood Marketing
- Participate in outreach marketing activities on a regular basis to obtain prospective residents.
- Advise residents of referral concessions (if permitted).
- Assist in placing, removing / updating banners, balloons, bandit signs, flags, etc.
- Distribute newsletters, pamphlets, flyers, etc..
Requirements
Essential Job Functions :
Salary Description
17.00 - $20.00 per hour
Salary : $17 - $20
