What are the responsibilities and job description for the BALENCIAGA Operations Specialist | New York position at Balenciaga?
Summary
We are currently seeking an Operations Specialist who will report to the VP, Retail Excellence.
YOUR OPPORTUNITY
The Operations Specialist oversees the day-to-day operations for retail, concession, and outlet locations across the Americas. They assist the Head of Operations with administration and procurement; support the Regional Operations Managers with coordination and project planning; and streamline communication for processes and compliance. They also supervise omnichannel operations and act as a liaison between global project teams and stores to expand omnichannel services to meet performance expectations. They are involved in inventory, after sales, and assist with the overall operational excellence of the business.
Job Description
HOW YOU WILL CONTRIBUTE
General Administration :
- Cascade all directives and guidelines from Global Operations Team, directly to the retail network.
- Ensure operations content is translated to relevant languages for the Americas.
- Assist the Head of Operations and Regional Operations Managers to verify global framework meet local specifications and comply with local regulations.
- Streamline operations communication and cross-departmental information for retail stores.
- Manage surveys and questionnaires relevant for operations and general retail assessment.
- Ensure operational resources for the retail stores are dynamic and up to date within collaboration applications and management tools, including, but not limited to Microsoft Teams and SharePoint.
- Coordinate with both internal shared services and external partners.
- Visit retail stores on a regular basis to gather insights on efficacy of solutions and provide feedback to increase compliance or improve.
- Accommodate any ad hoc requests from the senior retail leadership to support the retail network.
Retail Operations Coordination :
Omnichannel Coordination :
After Sales Coordination :
WHO YOU ARE
COMPENSATION
For individuals assigned and / or hired to work in New York, BALENCIAGA includes a reasonable estimate of the salary or hourly rate range for this role. This considers the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications. In addition, where a candidate falls within the disclosed range estimate may be dependent on the applicable geographic differential associated with the location in which the position may be filled.
A reasonable estimate of the current salary range is $75,000 USD to $85,000 USD.
WHY WORK WITH US?
This is an exciting opportunity to join Balenciaga's New York team as an Operations Specialist who will drive the business and contribute to the brand philosophy. We invite you to become part of a team that offers possibilities to learn and grow. Balenciaga is committed to thriving your professional development within the House or in the Kering group. We empower leaders to create, build and sustain high performing teams that excel in execution. We guide every employee to reach their full potential in a stimulating and fulfilling workplace environment.
DIVERSITY COMMITMENT
Balenciaga is committed to fostering a diverse workforce. We believe that diversity in all its forms; race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, disability, protected veteran status, or other characteristics protected by applicable law, enriches the workplace and our client experience. As an Equal Opportunity Employer, we welcome all applications and select our talents based on competencies and in alignment with our brand behaviors. Setting people for success is what we live for and it is part of our interview process to discuss with you how to excel in our company.
Job Type
Regular
Start Date
2024-11-29
Schedule
Full time
Organization
Balenciaga America Inc.
Salary : $75,000 - $85,000
