What are the responsibilities and job description for the Resident Satisfaction Specialist position at Balfour Beatty Investments - North America?
Job Description
This Resident Satisfaction Specialist is integral to delivering exceptional living experiences. Responsibilities include managing and responding to community inquiries, creating memorable first impressions, and conducting pre- and post-move-in inspections.
Key Skills and Qualifications
- High School diploma or GED required.
- Minimum one year of customer service skills.
- Strong interpersonal, customer relations, and communication skills.
- Experience in Microsoft Office - Outlook, Word, Excel.