What are the responsibilities and job description for the Chevy Automotive Service Advisor position at Balise Auto?
Job Details
Job Location
Chevrolet Warwick - Warwick, RI
Position Type
Full Time
Job Description
Automotive Service Advisor
Balise is now seeking a qualified Service Advisor / Assistant Service Manager (ASM) with a focus on providing a world class guest experience from the time of meet / greet and write-up to the status update and delivery of the MPI to the active delivery process.
Job Description :
- Perform an active meet and greet and write-up with clear communication and expectations.
- Utilize tools provided to perform job duties at the highest level possible and enhance the guest experience.
- Review the Vehicle Diagnosis & Multi Point Inspection with strict adherence to the Balise Group Service Selling & Customer Handling System
- Determine and recommend needed maintenance based on age, mileage and history of vehicle.
- Prepare a complete and accurate estimate of cost for labor and parts.
- Monitor the progress of each vehicle throughout the day, and update customers as needed.
- Verify that the final invoice reconciles with the work performed on the repair order.
- Explain all completed work and charges to customers.
- Understand that the business is built on customer satisfaction and commit to guaranteeing. customer satisfaction is maintained at the highest level.
- Personal Sales and CSI scores must meet dealership expectations.
Benefits Include :
Environmental & Physical Requirements :
Qualifications
Skills & Requirements :
