What are the responsibilities and job description for the HYUNDAI AUTOMOTIVE TECHNICIAN FOREMAN position at Balise Motor Sales?
Job Details
Job Location
Hyundai Springfield - Springfield, MA
Description
Shop Foreman
The shop foreman ensures that repairs are performed correctly and efficiently by qualified technicians in a safe work environment and that the service department maintains a consistently high level of customer satisfaction.
Job Responsibilities
- Work with Service Manager to Recruit new hires and motivates qualified service technicians.
- Assists technicians in developing their skills.
- Understands, keeps abreast of and comply with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know etc.
- Understands and ensures compliance with manufacturer warranty and policy procedures.
- Ensure that all department employees receive appropriate manufacturing training.
- Conducts regular performance reviews for all technicians in accordance with dealership guidelines.
- Ensure that all repairs are assigned to technicians in an equal and fair manner.
- Provides technical support for technicians when necessary.
- Ensure repairs are charged out correctly.
- Check the progress of each repair order throughout the day.
- Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality.
- Road tests vehicles to quality-check work performed.
- Accounts for all documents to ensure that none are missing, and all are processed correctly.
- Manages department performance using tools such as the daily operating control (DOC), efficiency and productivity control, comeback reports, warranty reports, telephone surveys and monthly forecasts.
- Monitors technicians' daily productivity reports and corresponding payroll records.
- Monitors shop conditions including cleanliness, safety and the condition of shop equipment. Reports problems to the service manager or dealer.
- Ensures the proper care, storage and inventory of special tools.
- Keeps abreast of new equipment and tools available and recommends purchases.
- Effectively Dispatches workload
- Attend managers' meetings as requested.
- Strives for harmony and teamwork within the department and with all other departments.
- Maintains a safe work environment.
- Maintains professional appearance.
- Works with Service manager to ensure profitability and efficiency
Environmental & Physical Requirements :
Benefits Include :
Qualifications
