What are the responsibilities and job description for the Assistant Property Manager position at Ball Homes, LLC?
JOB SUMMARY:
The Assistant Manager is responsible for leasing homes, overseeing a successful renewal program, and supporting the Property Manager in marketing and customer relations. This role requires knowledge of the local rental market, a commitment to high standards of customer service, and the ability to prepare daily, weekly, and monthly reports.
DUTIES AND RESPONSIBILITIES:
- Present property to prospective residents, both in person and over the phone, and follow up as needed.
- Process rental applications, coordinate with the site manager for approvals, and ensure proper documentation in the system.
- Conduct property inspections, including walk-throughs of vacant units and monthly property evaluations.
- Develop and post weekly ads; submit weekly and monthly traffic reports.
- Obtain local merchant coupons for move-in packages.
- Monitor property conditions and address issues such as maintenance needs, junk cars, and trash.
- Address minor resident violations through calls or letters.
- Manage move-in, move-out, and renewal processes; maintain waitlist and assign units.
- Organize and manage community events.
- Ensure compliance with all company policies and procedures.
- Perform other duties as assigned by the supervisor.
QUALIFICATIONS:
- High school diploma required; associate or bachelor’s degree preferred.
- Valid Kentucky driver’s license.
- Strong customer service, written, and oral communication skills.
- Ability to work well under pressure, meet deadlines, and make independent decisions.
- Detail-oriented and organized.
ESSENTIAL FUNCTIONS:
- Ability to sit for extended periods while working on a computer or writing.
- Occasionally lift and carry up to 25 pounds.
- Frequent movement, including sitting, standing, walking, and climbing stairs.
DRESS CODE:
- Business or business casual attire.
WORK HOURS:
- Monday to Friday: 9:00 am - 6:00 pm or 8:30 am - 5:30 pm.
- Saturday: 10:00 am - 5:00 pm *(1-2 Saturdays per month required).
- 40 hours per week.
Job Type: Full-time
Benefits:
- Health, dental, and vision insurance
- Life insurance
- Vacation and sick time
- Retirement plan
Location:
- Lexington, KY, in-person
Job Type: Full-time
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Work Location: In person
