Jewelry Sales Associate - Ballantyne Jewelers

About Us:

As the premier jewelry store in Charlotte, NC, Ballantyne Jewelers is the destination for loose diamonds, engagement rings, fine jewelry, custom jewelry, and Swiss timepieces. For nearly 50 years, we have been committed to providing our clients with the highest level of service, integrity, consistency, and professionalism and building long-lasting personal relationships.

Job Brief:

We are looking for a responsible, results-driven, and highly motivated Sales Professional with a proven track record of building long-lasting, personal relationships with clients. If you are hard-wired to deliver an extraordinary shopping experience and far exceed our customer’s highest expectations every single day, we want to talk to you.

$$$ UNLIMITED EARNING POTENTIAL with HOURLY COMMISSION $$$

Key Responsibilities:

Build Customer Relationships:

• Assess customer needs and provide personalized product recommendations.
• Create memorable customer experiences through exceptional service.

Product Expertise:

• Develop in-depth product knowledge and effectively communicate product features and benefits to customers.

Customer Engagement:

• Connect with existing and potential customers through various channels.
• Maintain accurate customer information using company technology.

Jewelry Care:

• Inspect and clean customer jewelry.
• Provide expert advice on jewelry repairs.

Operational Excellence:

• Understand and adhere to company policies and procedures for customer transactions and service resolutions.
• Execute store opening and closing procedures, including safe handling of jewelry.
• Maintain store cleanliness, safety, and an inviting atmosphere through proper merchandising and basic maintenance.

Requirements:

• Strong interpersonal and communication skills, customer service experience, proven record of meeting and exceeding sales goals, demonstrated integrity and professionalism, being well organized with an eye for detail, and a professional demeanor and appearance are required.
• Retail jewelry or luxury brand consultative sales experience is required.
• Proven track record of exceeding sales targets and building strong customer relationships.
• Gemological Institute of America (GIA) or American Gem Society (AGS) credentials preferred
• Credit and background checks are required

Store Hours:

• Sunday: Closed
• Monday - Saturday: 10 am - 6 pm

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

• Employee discount
• Paid time off

Shift:

• 8 hour shift

Work Location: In person

Salary : $50,000