What are the responsibilities and job description for the Sea Kayak Guide, Rental Operations position at Ballard Kayak?
Company Description
Ballard Kayak’s mission is to provide the general public a means to experience the natural wonders of the Pacific Northwest in the safest way possible. We offer the highest quality excursion, defined by our attention to detail, our quality equipment, our creative approach and our stellar staff, all for a reasonable price.
Job Description
Ballard Kayak is hiring for our 5-star Sea Kayak and Paddleboard tour and rental operation out of Shilshole Bay Marina for the summer season. These are great positions for those who are outgoing, love people and are passionate about the outdoors.
Positions are available for the summer season, May - September. These positions may provide flexible hours, ranging from part time to full time. Compensation will be based on prior experience and all positions include daily tips.
We are hiring to fill this position: (see below for descriptions)
- Sea kayak guide with occasional work as rental staff
Sea Kayak Guide Position
This position will mostly consist of leading kayak tours in Puget Sound and through Salmon Bay with clients of all ages and skill levels.
DUTIES:
The Employee will provide the following services to the Company:
- Lead kayak and/or paddleboard tours with customers of all types and skill levels
- Educate customers on the Puget Sound environment, history of surrounding areas, wildlife and ecology.
- Provide safety briefings and paddling technique in a clear, understandable and age/experience-appropriate way
- Stay attuned to client safety and satisfaction
- Ensure equipment and gear is clean and dry, stored correctly, and in good repair at all times
- Assist with tour logistics
- Be responsible for safety and risk management: stay alert and be prepared to respectfully and tactfully cancel or truncate a tour based on weather, conditions, customer behavior, etc.
- Know how to safely and quickly launch and run the safety dinghy
- Assist with rental operations to ensure efficiency and customer satisfaction
- Communicate clearly and regularly with management regarding customer experience, equipment issues, scheduling, and any other related information
- Other services consistent with the foregoing.
Kayak/Paddleboard Rental Staff
In this position, you will be responsible for the day-to-day operations of our kayak and paddleboard rental shop in the Shilshole Bay Marina
DUTIES:
The Employee will provide the following services to the Company:
- Educate customers in Puget Sound environment, history of surrounding areas, wildlife and ecology.
- Provide safety briefings and paddling technique in a clear, understandable and age/experience-appropriate way
- Stay attuned to client safety and satisfaction
- Ensure equipment and gear is clean and dry, stored correctly, and in good repair at all times
- Assist with tour logistics
- Ability to lift and carry up to 50lbs on a regular basis
- Be responsible for safety and risk management: stay alert and be prepared to respectfully and tactfully cancel or truncate a tour or rental based on weather, conditions, customer behavior, etc.
- Know how to safely and quickly launch and run the safety dinghy
- Assist with rental operations to ensure efficiency and customer satisfaction
- Communicate clearly and regularly with management regarding customer experience, equipment issues, scheduling, and any other related information
- Other services consistent with the foregoing.
To apply, please send us your resume, list of references, and a brief description summing up why you are the best person for the job. Please indicate which position(s) you are interested in.
Qualifications
- Motivated, outgoing, high energy, strong people skills and communication skills
- Passion for the outdoors and ability to effectively share that passion with customers
- Ability to work weekends
- Ability to lift 50lbs regularly
- Valid Driver’s license with clean driving record
- Experience driving a truck with trailer a plus
- Work well with others, team mentality
- Current first aid/CPR certification
Additional Information
All your information will be kept confidential according to EEO guidelines.