What are the responsibilities and job description for the Parts Counter Representative position at Ballard Truck Center?
Job Summary
Ballard Truck Center in Johnston, RI. is looking for a Parts Counter Representatives.
Ballard Truck Center is family owned and operated truck dealership with locations throughout New England. Please visit us on our website, www.BallardTrucks.com to learn more about our company and what we have to offer.
Responsibilities and Duties
Parts Counter Representative Responsibilities Include:
- Assist walk-in customers in selecting required parts, suggest companion requirements, offer specials, and ensure that the customer is exposed to the full product line.
- Pull purchased parts from stock
- If the part is not in stock, determine availability and submit an emergency order if requested by the customer.
- Answer phone calls in a timely manner, providing price quotes and other information.
- Assist outside sales representatives with their orders.
- Set up orders for daily shipment, delivery, or pick-up.
- Notify customer re: ordered parts, promptly restock returns, cores.
- Be friendly, professional and efficient when working with all customers, both on the phone and in person
Qualifications and Skills
Parts Counter Representative Job Requirements:
- Must have prior, relevant experience
- Ability to read and comprehend instructions and information.
- Must have at least basic computer skills
- Professional, personal appearance.
- Ability to work well with the public, sometimes with several customers at a time.
- Ability to work both individually and as a team
- Must be able to lift 50lbs or more
- Will be required to wear a dealership provided uniform.
Benefits
We offer a range of benefits including:
- Competitive salary
- Paid sick and vacation time
- Paid holidays
- Health, Dental, Short-term, Long-term, and Life insurance
- Company paid uniforms
- Bonus Pay
Job Type: Full-time
Hourly Rate: Depending on Experience
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
Schedule:
- Day shift
Experience:
- Automotive/Truck Industry: 1 year (Preferred)
Work Location: In person
