Housekeeping Supervisor

Position: Housekeeping Supervisor

Location: Ballers Philadelphia, 1325 North Beach Street, Philadelphia PA 19125

Reports to: Operations Manager

Employment Type: Full Time, Hourly

About Ballers

Ballers is the ultimate sports venue where passion for the game meets community spirit. We're a hub for all things racquet sports, golf, and turf field, featuring state-of-the-art facilities that host members and guests with a passion for pickleball, padel, squash, golf, and field sports. Our restaurant and lounge is available to our players and local guests. At Ballers, it’s not just about playing the game; it’s about living it.

Who We’re Looking For

Are you a Baller who is ready to be part of a dynamic team? We’re on the hunt for someone who -

• Is bursting with energy and enthusiasm.
• Has a friendly, outgoing personality that makes every guest feel like an MVP.
• Is a team player whose ready to assist in all areas of our operation.
• Thrives in a fastpaced environment and can handle the ball under pressure, ensuring every swing (or task!) is a hat trick.
• Has an unshakeable positive attitude and a professional appearance.

Job Description

Ballers is seeking a hands-on, detail-oriented Housekeeping Supervisor to lead and support our housekeeping team. In this role, you’ll oversee cleanliness, presentation, and sanitation across all guest-facing and operational areas—including the dining room, public restrooms, locker rooms, play zones, and common spaces. You’ll be responsible for supervising staff, maintaining inventory, placing supply orders, and working side-by-side with your team to ensure every guest experience meets Ballers’ high standards. The ideal candidate has a passion for hospitality, a keen eye for detail, and a passion for promoting physical activity and healthy living.

Here’s what your day-to-day will look like:

• Oversee daily operations of the housekeeping team across all shifts
• Assign tasks, manage schedules, and conduct quality checks throughout the venue
• Lead by example—actively participate in cleaning duties and support staff on the floor
• Train new team members and ensure all employees follow proper cleaning protocols and safety standards
• Provide coaching and feedback to maintain a highperforming team
• Ensure the consistent cleanliness and readiness of: o Dining and lounge areas
• Public restrooms and locker rooms oIndoor and outdoor play zones (pickleball, padel, golf, etc.)
• Entryways, corridors, and other high-traffic public spaces
• Conduct daily walkthroughs and inspections to identify maintenance or cleanliness issues
• Communicate with Operations and Facilities teams to report repairs or special cleaning needs
• Maintain stock levels of cleaning products, paper goods, and other supplies
• Place and track supply orders with approved vendors
• Monitor usage to avoid waste and ensure availability of essential items
• Organize and maintain storage areas for efficiency and safety

Skills & Qualifications

• 2 years of experience in housekeeping, janitorial, or custodial services; supervisory experience required
• Ability to manage and motivate a diverse team in a fastpaced environment
• Knowledge of sanitation standards and cleaning protocols, especially in hightraffic guest environments
• Strong attention to detail and pride in maintaining high visual and hygiene standards
• Comfortable with physically active work, including standing, walking, bending, and lifting
• Strong communication, organization, and time management skills
• Bilingual (English/Spanish) is a plus
• Availability to work evenings, weekends, and holidays as needed.
• Excellent communication and organizational skills
• Proficiency in using computer software programs
• Background checks, RAMP and Serve Safe Certified

What We Offer

• A competitive wage and benefits package.
• An exciting and fun work environment filled with passionate coworkers.
• Opportunities to engage with sports events and personalities.
• Employee discounts and perks on venue services and dining.