What are the responsibilities and job description for the Slot Attendant - (Full Time) position at Bally's Black Hawk?
Why Bally's?
Bally’s Corporation is a global casino-entertainment company with a growing omni-channel presence, currently owning and managing 15 casinos across 10 states, a golf course in New York, a horse racetrack in Colorado, and having access to OSB licenses in 18 states. The recent acquisition of Aspers Casino in Newcastle, UK, further expands its international footprint and enhances its diverse entertainment offerings. It also owns Bally’s Interactive International, formerly Gamesys Group, a leading, global, interactive gaming operator, Bally Bet, a first-in-class sports betting platform, and Bally Casino, a growing iCasino platform.
With 10,600 employees, the Company’s casino operations include approximately 15,300 slot machines, 580 table games, and 3,800 hotel rooms. Bally’s also has rights to developable land in Las Vegas post the closure of the Tropicana.
Upon completion of the announced merger with The Queen Casino & Entertainment Inc. (“Queen”), the above portfolio is expected to be supplemented with four additional casinos across three states, one of which will be an additional state that expands Bally’s jurisdiction of operations to include the state of Iowa. Queen will also add over 900 employees, and operations that currently include approximately 2,400 slot machines, 50 table games, and 150 hotel rooms to the Bally’s portfolio. Bally’s will also become the successor of Queen’s significant economic stake in a global lottery management and services business through its investment in Intralot S.A. (ATSE: INLOT).
The Role:
The Slot Attendant encourages new guest enrollments into the A-Play Club while acknowledging and maintain all aspects of slot related duties, such as identifying jackpots, generating documents through the online system and answering all guest questions.
Responsibilities:
- Pay slot machine jackpots and complete the required paperwork neatly and accurately.
- Enroll players into loyalty program.
- Make minor repairs to slot machines and EZ-Pay ticket jams.
- Keep well informed of types of slot machines on the casino floor to better assist guests in looking for a particular type of machine or denomination.
- Maintain a “pouch pay” currency bank to pay hand-pay jackpots and provide change assistance to guests.
- Ensure the overall satisfaction and comfort of the guests.
- Interact on a daily basis with all slot staff and other operational departments to maintain open communication and collect feedback.
- Maintain an awareness of any persons gambling underage, and immediately report all underage persons to Security.
- Other related duties as assigned.
Qualifications:
- Previous money handling and guest service experience preferred.
- Must have basic mathematical skills. Must be able to add, subtract, multiply and divide in all units of measure.
- Ability to apply common sense understanding to carry out detailed written or oral instructions.
- Ability to multitask in a fast-paced environment.
- Must be able to exercise initiative and a sense of urgency.
- Exceptionally self-motivated and directed.
- Must have an outgoing personality and enjoy dealing with people.
What’s in it for you:
- Competitive Salary with annual performance reviews
- Comprehensive health coverage plan that includes medical, dental, and vision
- 401(K)/ Company Match
- Access Perks and Childcare discounts
- Free Bus Passes
- Free Covered Parking
Target Salary Range: $12.50/hour base rate plus guaranteed tips for up to $25 or more!
Education
Required- High School or better
Licenses & Certifications
Required- CO Support License
Skills
Preferred- Self-Direction
- Customer/ Client Focus
- Active Listening
Salary : $13
