What are the responsibilities and job description for the Box Office Associate position at Bally's Corporation?
About Bally's Corporation
Bally's Corporation is a premier global casino-entertainment company with a rich history of innovation and excellence. Our operations span across 11 states and internationally, offering a diverse range of gaming, entertainment, and hospitality experiences.
Job Description
The Box Office Concierge will be responsible for providing exceptional customer service to our guests, including answering questions, processing ticket orders, and maintaining daily reports. This role requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Key Responsibilities
What We Offer
Bally's Corporation is a premier global casino-entertainment company with a rich history of innovation and excellence. Our operations span across 11 states and internationally, offering a diverse range of gaming, entertainment, and hospitality experiences.
Job Description
The Box Office Concierge will be responsible for providing exceptional customer service to our guests, including answering questions, processing ticket orders, and maintaining daily reports. This role requires excellent communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Answering guest questions and providing detailed information about property facilities
- Processing ticket sales for all entertainment events, including modifications and cancellations
- Maintaining accurate records and balancing cash and ticket transactions
- Resolving guest complaints and informing management of unresolved issues
- Assisting with seating guests during show nights and performing other related duties as required
What We Offer
- Competitive salary with opportunities for growth and development
- Comprehensive health coverage plan and benefits package
- 401(K) and Company Match
- Access to Perks and Childcare discounts
